At a Glance
- Tasks: Install and configure IT systems, providing on-site support to clients across London.
- Company: Dynamic tech team focused on educational and commercial sectors.
- Benefits: Competitive salary, travel opportunities, and hands-on experience.
- Other info: Exciting career growth with diverse projects and client interactions.
- Why this job: Join a vibrant team and make a real impact in the tech world.
- Qualifications: 3+ years of field IT experience and strong Windows Server skills.
The predicted salary is between 40000 - 45000 £ per year.
Job Description
IT Field Engineer
Location
North London (with travel within M25/Cambridge)
Salary
About the Role
We are seeking an experienced IT Field Engineer to join a dynamic London-based team supporting both educational sectors and commercial clients.
You will act as the primary on‑site engineer, handling complex IT infrastructure work independently, maintaining excellent client relationships, and delivering high‑quality solutions.
This is a hands‑on, field‑based position, requiring confidence in client‑facing interactions and the ability to manage your workload efficiently.
Key Responsibilities
Technical Delivery
- Install, configure, and commission Microsoft‑based IT systems and network infrastructure at customer sites.
- Set up and manage enterprise‑grade server hardware (Dell, HPE, etc.), including firmware, RAID, and OS installations.
- Provide on‑site support and guidance to schools and other clients, including migrations to Google Workspace for Education and related platforms.
- Build, upgrade, and migrate Windows Server environments (2012–2025), covering Active Directory, Group Policy, file and print services, and core server roles.
- Perform planned infrastructure upgrades, server replacements, and customer migrations according to project plans, escalating risks as needed.
- Attend regular customer visits across London and the South East to deliver projects and resolve technical issues.
- Support client relocations, system upgrades, and change requests.
Collaboration & Communication
- Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers.
- Keep clients informed throughout projects, escalating technical risks or issues clearly when additional input is required.
Operational Excellence
- Maintain accurate documentation for every site visit, including job sheets and asset records.
- Ensure adherence to technical standards, health and safety guidelines, and operational procedures.
- Manage your tools, test equipment, and vehicle inventory to ensure readiness for each day.
Experience & Knowledge
- Minimum of 3 years of field‑based IT experience, ideally in a managed services or project‑driven environment; experience in education is a plus.
- Hands‑on experience delivering Windows Server installations, upgrades, and migrations (2012–2025), including:
- Active Directory, DNS, DHCP, Group Policy (including printer deployment)
- Hyper‑V and ESXi management
- Firewall configuration (Sonic Wall, Watch Guard, Fortinet, or Dray Tek)
- Enterprise‑grade server hardware (Dell, HPE, or similar)
- Strong knowledge of Windows client OS and Microsoft 365 administration (Exchange Online, Teams, One Drive, Share Point, Intune, MFA, SSO).
- Solid understanding of IP networking, VLANs, and wireless setups; experience with Vo IP/UC platforms is advantageous.
Qualifications & Certifications
- Vendor or manufacturer certifications are desirable (Microsoft, Comp TIA, Cisco, etc.).
- Full UK driving licence required.
- Personal Attributes
- Professional, reliable, and confident working directly with clients.
- Self‑sufficient and organized, able to manage workloads independently and escalate when necessary.
- Adaptable to different environments, customers, and technologies.
- Excellent time management with a commitment to quality delivery.
- Willingness to travel across London and the South East, with flexibility for project requirements.
- This Role May Not Be the Right Fit If…
- Your experience has been limited to service desk or remote support roles without regular on‑site infrastructure work.
- You lack hands‑on experience building, upgrading, or migrating Windows Server environments in the field.
- You are not comfortable leading on‑site projects and communicating directly with clients.
- #J-18808-Ljbffr
IT Field Engineer in Hertford employer: Energy Jobline ZR
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Programme Director in London. With a strong focus on employee growth, WWT offers opportunities to lead cutting-edge automation projects while working in a hybrid environment that promotes work-life balance. The company values transparent communication and client-first service, ensuring that employees are empowered to drive meaningful outcomes and develop their skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer in Hertford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Energy Jobline ZR values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Energy Jobline ZR might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Energy Jobline ZR!
✨Direct Apply to Energy Jobline ZR
Let's not forget to apply directly through the Energy Jobline ZR website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Engineer in Hertford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Energy Jobline ZR.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Energy Jobline ZR. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Energy Jobline ZR
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
