At a Glance
- Tasks: Patrol areas, enforce parking regulations, and assist the public with inquiries.
- Company: Join a reputable housing provider making a difference in local communities.
- Benefits: Competitive pay, full uniform provided, and valuable enforcement experience.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
- Why this job: Gain hands-on experience while working outdoors and supporting your community.
- Qualifications: Level 2 City & Guilds in Parking Enforcement and customer service experience required.
The predicted salary is between 33280 - 36480 £ per year.
Pertemps Network Group are currently recruiting for Civil Enforcement Officers to join a reputable housing provider within their Parking Services team.
Rate: £16-£17 PAYE per/hr
Contract: Temporary
Working Pattern: Full-time | Shift-based (5 over 7 days)
Client: Reputable Housing Provider
Working Model: Fully Onsite
This is a frontline enforcement role responsible for monitoring and enforcing parking regulations across on-street and off-street locations, including controlled parking zones and pay-and-display areas. You will play a key role in maintaining compliance with parking legislation while delivering a professional and customer-focused service to visitors.
Key Responsibilities:
- Patrol designated areas to identify parking contraventions
- Issue Penalty Charge Notices (PCNs) using handheld devices
- Monitor CCTV and camera-based enforcement systems
- Record accurate evidence including photographs and written reports
- Ensure signage and road markings are compliant and report defects
- Provide assistance and respond to public enquiries professionally
- Maintain communication with control teams via radio systems
- Drive or operate council-issued vehicles in line with procedures
- Report abandoned vehicles, defects, or safety concerns
- Attend hearings or tribunals where required
- Work collaboratively with internal teams, police, and external partners
Essential Requirements:
- Level 2 City & Guilds or WAMITAB in Parking Enforcement and Conflict Management
- Full UK Driving Licence
- Experience working in a customer-facing or public service environment
- Ability to deal calmly with challenging situations
- Strong written and verbal communication skills
- Experience using handheld devices or mobile technology
- Ability to work independently and as part of a team
- Willingness to work outdoors in all weather conditions
- Flexibility to work shift patterns including evenings, weekends, nights and bank holidays
Additional Information:
- Fully onsite role
- Council vehicle provided for operational duties
- Public transport is not suitable for operational patrol duties
- Full uniform and equipment provided
- Compliance checks including DVLA verification required
- Physically demanding role requiring regular walking and outdoor work
Why Apply?
This is an excellent opportunity to join a well-established organisation delivering essential services to local communities. You will gain valuable enforcement experience while working within a supportive operational team.
Apply Now for the Civil Enforcement Officer role.
Civil Enforcement Officer (Temp: London) in Harrow employer: Energy Jobline ZR
Join a reputable housing provider in Harrow as a Civil Enforcement Officer, where you will be part of a dedicated team committed to maintaining community standards. Enjoy a supportive work culture that values professional development and offers opportunities for growth within the public service sector. With a focus on delivering excellent customer service, this role provides a chance to make a meaningful impact while working in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Civil Enforcement Officer (Temp: London) in Harrow
✨Tip Number 1
Get to know the company! Research the housing provider and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Civil Enforcement Officer, you'll be dealing with the public regularly. Role-play potential scenarios with friends or family to build your confidence in handling challenging situations.
✨Tip Number 3
Dress the part! Even if it’s just an interview, looking professional can make a great first impression. It shows you take the role seriously and are ready to represent the organisation well.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're keen on joining us directly!
We think you need these skills to ace Civil Enforcement Officer (Temp: London) in Harrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and enforcement roles. We want to see how your skills match what we're looking for in a Civil Enforcement Officer.
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our Parking Services team. Keep it professional but let your personality show!
Showcase Your Communication Skills:Since this role involves dealing with the public, it's crucial to demonstrate your strong written and verbal communication skills. Make sure your application is clear, concise, and free of errors – we love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Role
Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations and the importance of customer service in this role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Highlight your experience in customer-facing roles and any relevant qualifications, like your Level 2 City & Guilds in Parking Enforcement. Be ready to discuss how you've handled challenging situations in the past, as this is crucial for the job.
✨Prepare for Practical Scenarios
Expect situational questions during the interview. Think about how you would respond to common scenarios, such as dealing with an irate member of the public or reporting a parking violation. Practising these responses can give you an edge.
✨Dress the Part
Even though it's a frontline role, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the position and the organisation, and it sets a positive tone for the conversation.
