At a Glance
- Tasks: Lead cleaning and maintenance services for high-end residential clients in London.
- Company: International facilities management company with a focus on quality service.
- Benefits: Competitive salary, career growth, and opportunities to develop new business.
- Other info: Dynamic role with leadership opportunities and a chance to travel.
- Why this job: Make a real impact by ensuring exceptional service and client satisfaction.
- Qualifications: 3+ years in FM or managing agent roles, strong IT and financial skills.
The predicted salary is between 40000 - 50000 £ per year.
Our client, an international facilities management company, is recruiting a Cleaning / FM Operations Manager. As such, the role focuses on cleaning and maintenance services primarily for HNW residential clients in central London. The Operations Manager is there to ensure exceptional service quality and client satisfaction.
Role and Responsibilities
- The Operations Manager is responsible for implementing processes, managing a team, ensuring health and safety compliance, conducting client reviews, and overseeing contract performance including financial management and reporting.
- They also participate in tender presentations and develop new business opportunities.
Leadership and Communication
- The role requires strong leadership skills to motivate and manage a growing team, excellent communication and presentation skills for internal and client interactions, and the ability to conduct appraisals and disciplinary hearings.
Qualifications and Skills
- Essential qualifications include at least three years of similar experience in FM or managing agent settings, strong IT and financial skills, commercial awareness, and willingness to travel.
- Desirable qualifications include technical M&E background, management qualifications, and safety certifications.
FM and Cleaning Operations Manager in London employer: Energy Jobline ZR
As an international facilities management company, we pride ourselves on fostering a dynamic work environment in the heart of London, where our FM and Cleaning Operations Manager will play a pivotal role in delivering exceptional service to high-net-worth clients. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while promoting a culture of teamwork and excellence that empowers our employees to thrive in their careers.
