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- Tasks: Troubleshoot, calibrate, and repair cutting-edge X-Ray systems in the field.
- Company: Join Nikon Metrology, a leader in innovative measurement technology.
- Benefits: Competitive salary, company car, overtime pay, and a supportive work culture.
- Other info: Enjoy a collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in diverse industries while travelling and solving technical challenges.
- Qualifications: Degree in Engineering or equivalent experience; strong problem-solving and IT skills.
The predicted salary is between 40000 - 50000 £ per year.
If you're looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries. We are looking for an experienced and enthusiastic Field Service Engineer X‑Ray based in the south of London. You will be working in the field and have the flexibility to travel and be away from your home location during the working week.
What is your role?
A Field Service Engineer will be responsible for the troubleshooting, calibrations, services, installations and repairs of all Nikon Metrology systems at customer sites. The Field Service Engineer maintains documentation for each job carried out and ensures the documentation is returned to the Service manager or coordinator upon completion. They will provide assistance to the Technical staff and support to dealers.
What are your key areas of responsibility?
- Responsible for meeting daily service repair needs and driving customer satisfaction
- Installs, calibrates, repairs and maintains equipment in the field
- Be a technical expert on the product domain, follow trainings, and provide trainings
- Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
- Ensures parts and consumables are available for jobs and that parts are returned if required, logging serial numbers of replaced parts
- Participates in service sales opportunities and assists with promoting and implementing revenue programs
- Ensures that tools and test equipment are properly maintained and calibrated
- Provides technical support to service customers
- Establishes and maintains a close relationship with departments to support customer needs and stay aware of current technical trends
- Complies with and ensures department compliance with Company health, safety and environmental policies
- Identifies product and process improvements
- Trains junior colleagues, writes service manuals and/or procedures to assist in this process
- Travels from Monday to Friday across the country
What are your ancillary responsibilities?
The service engineer works independently; they need to solve the customer cases and can seek advice when necessary. As the service engineer is most of the time alone at the customer site, the service engineer needs to communicate well with the back office. The service engineer must have a high level of problem-solving skills and think creatively.
What are your required qualifications and competencies?
ESSENTIAL
- Master or Bachelor degree in Engineering (electronics, electro-mechanics) or equivalent through experience working on technical products
- Excellent knowledge of English; other languages are an asset
- Experience with technical products
- Excellent IT skills for working with Windows, Word, Excel and Outlook
- Computer literacy and competency in all MS Office Suite programs
- Technical background in electricity, mechanics, electronics, pneumatics
- Electrical drawing ability and good technical watch level
DESIRABLE
- Field service experience / customer oriented
- Customer service skills
Why Nikon Metrology?
At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives and priorities create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation.
What Nikon can offer?
At Nikon we offer a competitive salary and a company car with the opportunity to be paid overtime.
Field Service Engineer X-Ray in City of London employer: Energy Jobline ZR
Contact Detail:
Energy Jobline ZR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer X-Ray in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with X-Ray systems or similar tech. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and problem-solving skills. Be ready to discuss specific scenarios where you've tackled challenges in the field. We want to see how you think on your feet!
✨Tip Number 3
Showcase your customer service skills! As a Field Service Engineer, you'll be interacting with clients regularly. Share examples of how you've gone above and beyond to ensure customer satisfaction in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Nikon Metrology and being part of our innovative team.
We think you need these skills to ace Field Service Engineer X-Ray in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your technical skills, experience with X-Ray systems, and any relevant qualifications. We want to see how you fit into our dynamic vision!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how your background aligns with our needs. Be enthusiastic and show us your personality – we love a bit of flair!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. As a Field Service Engineer, problem-solving is key, so let us know how you think creatively under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Brush up on the specifics of Nikon Metrology systems and be ready to discuss your experience with similar equipment. Show them you can troubleshoot and repair like a pro!
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenging situations in the past. Think about times when you had to think creatively to solve a problem on-site. This role requires independence and quick thinking, so let them see your resourcefulness.
✨Communicate Like a Champ
Since you'll often be working alone at customer sites, strong communication skills are key. Practice explaining complex technical concepts in simple terms. Be ready to discuss how you maintain relationships with clients and collaborate with back-office teams.
✨Be Ready to Discuss Safety and Compliance
Familiarise yourself with health, safety, and environmental policies relevant to the role. Be prepared to talk about how you ensure compliance in your work. Showing that you prioritise safety will impress the interviewers and demonstrate your professionalism.