Facilities Coordinator in London

Job Description

We are seeking a proactive Operations Coordinator to support the Head of Corporate Services in maintaining a safe, functional, and compliant office environment in our fast-paced fintech company. This is an exciting and varied role, involving overseeing maintenance activities, ensuring health and safety standards are met, coordinating repairs, and responding swiftly to maintenance emergencies.

*Please note that this role is fully office-based in our London office*

Key responsibilities:

• Act as the first point of contact for facilities-related queries and issues, resolving them in a timely manner.
• Co-ordinate and manage external contractors for maintenance services, including lighting, electrical, plumbing, PAT Testing, HVAC, pest control, fabric works, coffee and vending services.
• Manage onsite contractor works, coordinating projects and sourcing quotations as required.
• Ensure all compliance works are completed on time, including relevant risk assessments and method statements (RAMs).
• Overseeing the day-to-day Health and Safety and contractor work.
• Assist with Health and Safety audits.
• Co-ordinate and manage internal desk moves.
• Liaise with landlord’s managing agent as required.
• Support reception in the management of DSE online assessments, including ordering equipment and delivery / training arrangements.
• Provide support for office events in collaboration with the reception team.
• Perform repair works and preventative maintenance to fixtures and fittings at premises in London
• Carry out painting, hang wall fixtures, lay carpets, break down and reassemble office desk systems etc.
• Ensure meeting rooms are set up correctly, furniture laid out correctly and generally tidy.
• Carry out ad hoc maintenance tasks as required by the Head of Corporate Services.
• Upkeep maintenance tools and supplies to enable jobs to be carried out efficiently.
• React to maintenance emergencies before specialist can arrive
• Assist the Head of Corporate Services with planning refurbishments.
• Coordinate with technical teams on tasks and projects where there is a crossover of duties.
• Arrange and take part in Health and Safety Training (First Aid, Fire Wardens, working at height, manual handling etc.)
• Upkeep and good housekeeping of Facilities storeroom.
• Provide trouble shooting and problem-solving support.
• Source competitive quotation’s for works as required and follow up to see work completed.
• Adhere to relevant H&S regulations.
• Assist with Risk Assessments
• Carry out fire safety checks as per company policy.
• Keep H&S records updated
• Participate fully in fire drills, providing support as a warden and deputy coordinator.
• Promote good safety habits and methods of work.
• Take ownership of problems when they arise and know when to elevate.
• Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role.

Requirements:

• Previous experience in a facilities or similar position in a corporate environment.
• Proven ability to coordinate and manage external contractors effectively.
• Hands-on experience in troubleshooting and resolving maintenance issues.
• Able to prioritise in a fast-moving environment
• Strong interpersonal skills and ability to work in a team environment.
• Excellent verbal and written communication skills.
• Attention to detail and a strong desire to get things done.
• Good working knowledge of MS Word, Excel Outlook and PowerPoint

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , , marital or civil partner status, reassignment, , , , or , or belief, or