Technical Sales Engineer - Service, Repair and Maintenance in CM1 in Essex

For over 60 years New Haden Pumps Ltd (NHP) has earned and maintained an enviable reputation in engineering and manufacturing packaged pumping stations and associated equipment. Offering UK and German manufactured equipment, we have established ourselves as one of the leading pump manufacturers, installers and service providers in this country. NHP’s head office and manufacturing facility is based in Staffordshire, and we have a sales office in Chelmsford. We have nationwide coverage with a large amount of work being in Central London and the surrounding Home Counties. Our key area of expertise is to offer tailor made systems and packages to suit all applications pertaining to building services, civils structures and water utilities. This enables us to offer efficient and trouble-free drainage and sewage solutions to aid consultants and contractors with their design and installation.

Due to the organic growth of the company, we are looking to expand and add key staff to the sales team.

We are seeking a reliable, enthusiastic and flexible Technical Sales Engineer to join our team. Ideally with a background of working with Facilities Maintenance companies, developers and contractors that provide Facilities Maintenance services. This role will be biased towards the South initially where we have a large database of existing assets. Working from our Sales office in Chelmsford, Essex. You will have previous experience working within the pumping industry and be familiar with how water utilities, civils structures, facilities management companies and building services utilise pumps.

Responsibilities

• Identify new SRM sales opportunities within Facilities Management.
• Target Facilities Maintenance companies, Developers and Contractors with our SRM offering.
• Maintain existing relationships within designated sales area and build own client database.
• Support the internal and external sales teams.
• Maintain call rates and calendar on chosen CRM system as defined by the UK Sales Manager.
• Follow quality system documentation.

Key Tasks

• Promote NHP as a business and explain products/services that we offer.
• Cold call new customers to make contact and arrange meetings.
• Use initiative to find and create opportunities for NHP.
• Provide a professional and timely telephone response to any customer query relating to quotations or new enquiries.
• Carry out site surveys to determine the correct SRM package.
• Follow up quotations with a phone call to the customer to resolve any questions on price, delivery or technical specification.
• Develop a working relationship with internal/external sales teams to ensure quotation enquiries are handled in a prompt and efficient manner.
• Develop product and technical knowledge.

Abilities

• Work with the minimum of supervision.
• Read and understand mechanical drawings and technical information.
• Deal with multiple tasks simultaneously.
• Numerically accurate.
• Computer literate – MS Office package including Excel.
• Communication skills – written, telephone, interpersonal.
• Positive attitude/ team player.
• Up to date and accurate record keeping & time keeping.
• Understanding pump curves and selections.
• Clean UK driving Licence.
• Sales experience; face to face, over the phone and emails.
• Estimating skills.
• Knowledge of engineering, construction and design of packaged pumping stations (private & adoptable).
• Knowledge of NHP route to market and confident with presenting technical information to consultants and contractors.
• Knowledge of pumping systems in terms of head and flow calculations.
• Knowledge of submersible pump applications.

Benefits

• Competitive salary
• Company car
• 25 days holiday
• Day off for birthday
• Pension
• Westfield Health cash back scheme