At a Glance
- Tasks: Lead the transition of critical infrastructure services for the Emergency Services Network.
- Company: Join a dynamic team focused on high-stakes projects in telecom and IT.
- Benefits: Competitive pay, immediate start, and a chance to make a real difference.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Be at the forefront of technology that supports emergency services and public safety.
- Qualifications: Experience in service transition and strong stakeholder management skills required.
The predicted salary is between 61408 - 75000 £ per year.
Contract Service Transition Project Manager - ESN
Location: London, Birmingham, Manchester, Sheffield
Duration: 6 Months (Immediate Start)
The Role
We are seeking an experienced Service Transition Project Manager for a critical 6‑month contract focused on the Emergency Services Network (ESN). This is a high‑stakes role acting as the bridge between project delivery and live operations. You will ensure all new and changed critical infrastructure services are resilient, supportable, and meet strict operational readiness and service acceptance standards before going live.
Key Responsibilities
- Own the Transition Lifecycle: Lead the managed service introduction end‑to‑end across internal teams, customers, and third‑party suppliers.
- Establish Operational Models: Define support arrangements, SLAs, OLAs, monitoring, and operational runbooks.
- Drive Governance: Enforce service acceptance criteria and manage transition plans, milestones, risks, and formal handover approvals.
What We Are Looking For
- Service Transition Expertise: Proven experience transitioning large‑scale IT, telecom, or infrastructure services into live environments (ITIL framework).
- Critical Infrastructure Background: Experience in telecoms, networks, data centers, or facilities/estates management.
- Stakeholder Management: Strong governance skills with the ability to manage third‑party suppliers and hold the line on quality.
- Immediate Availability: Ready to hit the ground running for a fast‑paced, 6‑month execution phase.
ESN Service Transition Project Manager in London employer: Energy Jobline ZR
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Programme Director in London. With a strong focus on employee growth, WWT offers opportunities to lead cutting-edge automation projects while working in a hybrid environment that promotes work-life balance. The company values transparent communication and client-first service, ensuring that employees are empowered to drive meaningful outcomes and develop their skills in a supportive atmosphere.
