At a Glance
- Tasks: Lead and inspire teams to ensure timely parcel delivery and operational excellence.
- Company: Join Evri, a forward-thinking company committed to inclusivity and diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on continuous improvement and teamwork.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Strong analytical skills and experience in fast-paced operations management.
The predicted salary is between 33075 - 40425 £ per year.
Location: Enfield - Shift Pattern: 5 out of 7
Ready to Lead, Inspire, and Keep the Final Mile Moving? If you thrive in fast-paced environments, love problem-solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently and on time.
About the Role
As a Last Mile Operations Manager, you'll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. You'll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community and key internal teams. This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency and site safety — every single day.
Responsibilities
- Own service, cost and performance across your Delivery Unit(s)
- Ensure consistent, compliant, on-time parcel flow and courier coverage
- Analyse digital dashboards and Service Tracker to identify and resolve risks
- Build strong relationships with EBPs, couriers, support teams and unions
- Lead budget management with a focus on cost leadership and efficiency
- Drive continuous improvement and proactive planning across all operations
What You'll Need to Succeed
- A strong analytical mindset with the ability to prioritise effectively
- Experience managing operational performance in a fast-paced environment
- Excellent communication skills across dispersed or remote teams
- Ability to motivate, influence and engage multiple stakeholders
- Confident using digital dashboards, apps and operational tools
- Solid organisational and planning skills — especially when working across multiple sites
At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome. We're excited for the future. Let's deliver it together.
Last Mile Operations Manager in Ponders End in Enfield employer: Energy Jobline ZR
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Programme Director in London. With a strong focus on employee growth, WWT offers opportunities to lead cutting-edge automation projects while working in a hybrid environment that promotes work-life balance. The company values transparent communication and client-first service, ensuring that employees are empowered to drive meaningful outcomes and develop their skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Last Mile Operations Manager in Ponders End in Enfield
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Energy Jobline ZR.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Energy Jobline ZR. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Last Mile Operations Manager in Ponders End in Enfield
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Energy Jobline ZR, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Energy Jobline ZR and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Energy Jobline ZR. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Energy Jobline ZR.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Energy Jobline ZR.
