At a Glance
- Tasks: Lead retail operations, manage product launches, and enhance customer experience.
- Company: Join a fast-growing B Corp consumer brand in London.
- Benefits: Competitive salary, EMI, hybrid work, and growth opportunities.
- Other info: Dynamic role with exposure to all aspects of commercial operations.
- Why this job: Be part of an exciting growth journey and make a real impact.
- Qualifications: Experience in commercial or retail operations with a collaborative mindset.
The predicted salary is between 65000 - 65000 £ per year.
Job Description
- Commercial Operations Manager - Retail BCorp
- London (Hybrid – 3 days per week in office)
- Up to £65,000 + EMI + Benefits
- High-Growth Consumer Brand | Certified B Corp | Scale-Up Environment
Build something. Don't just maintain it.
We're partnering with one of the UK's fastest-growing challenger consumer brands to appoint a Commercial Operations Manager as they continue an exciting period of growth.
Over the last 18 months the business has experienced exceptional and unparalleled success, significantly expanding its retail footprint, product portfolio and customer base.
As a result, this is no longer a traditional retail operations role, it's a pivotal commercial position sitting at the heart of the business.
Working alongside Sales, Supply Chain and the wider Commercial team, you'll become the operational voice of Retail, ensuring products launch successfully, customers receive exceptional service and commercial opportunities are executed brilliantly.
If you're someone who enjoys pace, ambiguity and solving problems before anyone else even knows they exist, we'd love to hear from you.
The Opportunity
This is a genuinely cross-functional role where no two days are the same.
One day you could be supporting a major product launch into a key retailer.
The next you'll be working with Sales, Supply Chain and Logistics to resolve availability challenges, improve processes or ensure promotional activity lands flawlessly.
You'll need to be equally comfortable analysing data, influencing stakeholders and rolling your sleeves up to make things happen.
- What You'll Be Doing
- Become the operational lead for the Retail function across key UK customers.
- Partner closely with Sales, Supply Chain, Demand Planning and Customer Service to deliver exceptional customer execution.
- Manage retailer launches, promotional activity and ongoing operational performance.
- Monitor availability, inventory and order fulfilment, proactively identifying risks before they become issues.
- Lead cross-functional projects that improve customer experience and operational efficiency.
- Act as the key point of contact for retail operational challenges, coordinating solutions across multiple departments.
- Drive continuous improvement whilst remaining agile in a fast-changing environment.
- Support and develop a growing team as the function continues to evolve.
- Who We\'re Looking For
We\'re far more interested in mindset than job title.
You'll probably have experience within
- Commercial Operations
- Customer Operations
- Customer Supply
- Retail Operations
- Supply Chain
- Demand Planning
But most importantly, you\'ll have worked closely alongside commercial teams and understand what it takes to support retail customers in a fast-moving environment.
You\'ll likely come from an FMCG, food, drinks or consumer goods business where speed, collaboration and customer focus are everything.
You\'ll Thrive If You...
- Love working in fast-growing businesses where priorities evolve quickly.
- Enjoy solving problems and taking ownership.
- Are confident influencing stakeholders across different functions.
- Stay calm under pressure and embrace ambiguity.
- Can balance commercial thinking with operational excellence.
- Naturally build relationships and aren\'t afraid to challenge constructively when needed.
- Want to be part of building something rather than simply maintaining processes.
Why Join?
This is a rare opportunity to join a business at a genuinely exciting stage of growth.
You'll work directly alongside an ambitious leadership team, have the freedom to shape how the function develops and gain exposure to every part of the commercial operation.
If you're looking for a role where you'll learn quickly, make a visible impact and accelerate your career within one of the UK's most exciting challenger brands, we'd love to hear from you.
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Commercial Operations Manager - Retail - Fastest growing SME in the market in London employer: Energy Jobline ZR
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Programme Director in London. With a strong focus on employee growth, WWT offers opportunities to lead cutting-edge automation projects while working in a hybrid environment that promotes work-life balance. The company values transparent communication and client-first service, ensuring that employees are empowered to drive meaningful outcomes and develop their skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Manager - Retail - Fastest growing SME in the market in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Commercial Operations Manager - Retail - Fastest growing SME in the market in London at Energy Jobline ZR!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Energy Jobline ZR or be willing to refer you for that Commercial Operations Manager - Retail - Fastest growing SME in the market in London position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Energy Jobline ZR who’s on the lookout for their next Commercial Operations Manager - Retail - Fastest growing SME in the market in London star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Commercial Operations Manager - Retail - Fastest growing SME in the market in London role at Energy Jobline ZR!
We think you need these skills to ace Commercial Operations Manager - Retail - Fastest growing SME in the market in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Energy Jobline ZR. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Energy Jobline ZR
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Energy Jobline ZR. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
