At a Glance
- Tasks: Drive product direction for our flagship Connect API and collaborate with global teams.
- Company: Join Creditsafe, the leading provider of business credit reports worldwide.
- Benefits: Enjoy a competitive salary, hybrid working, and 25 days annual leave.
- Other info: Great career progression opportunities and a dynamic work environment.
- Why this job: Make an impact in tech by shaping API products that drive business growth.
- Qualifications: Experience in API product management and a passion for technology.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Technical Product Manager to join the API team, driving the product direction. This is a highly technical role; the ideal candidate will have worked in a technical role previously moving into Product or have a passion for development and understand the structure of APIs.
Who We Are
Creditsafe is the world’s most used provider of business credit reports with coverage of more than 430 million businesses worldwide. We deliver actionable intelligence powered by machine learning, AI, and connected data to help companies grow, thrive, and identify opportunities. Founded in 1997, we have offices in 16 countries serving more than 110,000 customers.
About The Role
We are seeking a Product Manager to own the strategy and roadmap for our flagship Connect API. You will own the roadmap to develop our APIs and will need to make important prioritisation decisions to meet current and future customer needs (including readiness for AI agents and LLM-based consumption). Key to the role will be working with the API Architect and development team to ensure we are building the right thing at the right time. You will work closely with engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience.
Key Responsibilities
- Champion the customer perspective, gathering feedback to inform API product decisions.
- Own and prioritize the product roadmap to maximize business value and reduce delivery friction.
- Partner with the API Architect to provide a clear, evolving product vision to align API development with customer and market needs.
- Manage the development backlog, translating requirements into actionable user stories.
- Collaborate across product, engineering, sales, and leadership to align priorities.
- Ensure releases deliver customer value and are supported by effective go-to-market activities.
- Develop deep expertise in your product area and support knowledge sharing.
- Work with marketing to create go-to-market collateral and enablement materials.
- Drive API-first thinking across the wider product portfolio to prevent rework and architectural drift.
- Own API lifecycle management — versioning strategy, deprecation policy, and legacy endpoint retirement.
- Oversee how new product capabilities are exposed through the API surface.
Skills & Experience
- Proven experience as an API product manager.
- Track record delivering REST APIs and executing strategic roadmaps.
- Strong verbal and written communication skills, adaptable to different audiences.
- Understanding of Agile/Scrum product development practices.
- Ability to align and influence multiple stakeholders.
- Expertise in translating customer needs into clear product requirements and user stories (covering both functional and non-functional aspects).
- Outcome-oriented mindset with innovative problem-solving abilities.
- Critical thinking with the ability to identify root causes, evaluate alternatives, and make sound decisions with incomplete information.
- Encourages healthy debate and curiosity within teams to reach optimal solutions.
- Experience migrating customers from legacy APIs.
- Passion for technology and data-driven business decisions.
- Bachelor’s degree or equivalent experience.
- API design fluency: REST principles, OpenAPI/Swagger, pagination, auth patterns, error handling.
- API observability including usage analytics, rate limiting, deprecation telemetry.
Benefits
- Competitive Salary.
- Company Laptop supplied.
- Bonus Scheme.
- 25 Days Annual Leave (plus bank holidays).
- Hybrid working model.
- Healthcare & Company Pension.
- Cycle to work and Wellbeing Programme.
- Global Company gatherings and events.
- E-learning and excellent career progression opportunities.
- Plus more that can be found on the benefits section on the Careers page.
Technical Product Manager in Cardiff employer: Energy Jobline ZR
Creditsafe is an exceptional employer, offering a dynamic work environment in Cardiff where innovation meets collaboration. With a strong focus on employee growth, we provide extensive career progression opportunities, a hybrid working model, and a comprehensive benefits package that includes competitive salaries, healthcare, and wellness programmes. Join us to be part of a global team that values your contributions and champions a culture of curiosity and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at Creditsafe. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for APIs! When you get the chance to chat with hiring managers or during interviews, share your experiences and projects related to API development. It’ll help you stand out as someone who truly gets the role.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of REST principles and Agile practices. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential asset to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Creditsafe family.
We think you need these skills to ace Technical Product Manager in Cardiff
Some tips for your application 🫡
Show Your Technical Side:Make sure to highlight your technical experience in your application. We want to see how your background aligns with the API and product management aspects of the role. Don’t be shy about showcasing any relevant projects or skills!
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their experiences with what we’re looking for in a Technical Product Manager. It shows us you’re genuinely interested!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your APIs Inside Out
As a Technical Product Manager, you need to demonstrate a solid understanding of APIs. Brush up on REST principles, OpenAPI/Swagger, and common auth patterns. Be ready to discuss how you've previously managed API products and the impact of your decisions.
✨Showcase Your Collaboration Skills
This role requires working closely with various teams. Prepare examples of how you've successfully collaborated with engineering, marketing, and sales in the past. Highlight your ability to align priorities and influence stakeholders to achieve common goals.
✨Prepare for Customer-Centric Discussions
Championing the customer perspective is key. Think about how you've gathered feedback in previous roles and used it to inform product decisions. Be ready to share specific instances where customer insights led to successful outcomes.
✨Demonstrate Your Problem-Solving Mindset
The interviewers will be looking for your critical thinking abilities. Prepare to discuss challenges you've faced in product management and how you approached problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
