At a Glance
- Tasks: Drive a service truck to clean and maintain portable toilets and tanks.
- Company: Join the industry leader in site services with a focus on teamwork and excellence.
- Benefits: Enjoy competitive pay, health benefits, and a supportive work environment.
- Other info: Flexible hours and opportunities for growth in a dynamic team.
- Why this job: Be the backbone of our operations and make a real difference for customers.
- Qualifications: Must have two years of driving experience and strong customer service skills.
The predicted salary is between 19.49 - 26.32 £ per hour.
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview
The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.
Responsibilities
- Perform basic service truck driving functions in accordance with USS and DOT requirements.
- Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
- Perform duties by sitting, standing, stooping, kneeling, crouching or crawling.
- Conduct portable toilets servicing to USS 8 point service standard.
- Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
- Ability to be flexible in order to meet customer needs when routes need to be adjusted or changed.
- Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
- Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.
Qualifications
- Minimum two years of commercial driving experience.
- Valid Driver License (CDL or non-commercial).
- Excellent time management, customer service and communication skills.
- Strong problem-solving and decision making skills.
Physical Requirements
- Sit while driving and stand while servicing products.
- Use hands and fingers to handle, control or feel objects tools or controls.
- Repeat the same movements.
- See details of objects that are less than a few feet away and also at greater distance.
- Speak clearly so customers can understand.
- Understand the speech of another person.
- Hear sounds and recognize the difference between them.
- Walk up to 30 minutes at a time without exertion.
- Enter and exit equipment by stepping and kneeling.
- Lift up to 40lbs from your waist to your shoulders.
- Lift 30lbs from the floor to your head.
- Crouch and squat.
- Push 100lbs and pull 100lbs horizontally.
Benefit Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
Salary Range
$19.49 – $26.32 / hour
EEO Statement
Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis.
Field Service Technician - Portable Toilets & Tanks in Cambridge employer: Energy Jobline ZR
United Site Services is an exceptional employer that prioritises the well-being and growth of its employees, offering a comprehensive benefits package including medical, dental, and retirement plans. Our collaborative work culture fosters teamwork and continuous improvement, ensuring that every Field Service Technician feels valued and empowered to deliver outstanding service. With opportunities for professional development and a commitment to safety and excellence, joining our team means being part of a company that truly cares about your success and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician - Portable Toilets & Tanks in Cambridge
✨Tip Number 1
Get to know the company! Research United Site Services and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Field Service Technician, you'll be interacting with customers regularly. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to talk about your driving experience! Since this role requires commercial driving, prepare to discuss your past experiences, any challenges you've faced, and how you handled them. This will demonstrate your problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the United Site Services team.
We think you need these skills to ace Field Service Technician - Portable Toilets & Tanks in Cambridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of a Field Service Technician. We want to see how you can contribute to our team and help us deliver top-notch service!
Show Off Your Experience:Don’t hold back on showcasing your commercial driving experience and any customer service roles you've had. We love seeing candidates who can demonstrate their problem-solving skills and ability to adapt to changing situations.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at United Site Services!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Service Technician. Familiarise yourself with the responsibilities like servicing portable toilets and tanks, and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Driving Skills
Since this job involves driving a service truck, be prepared to discuss your driving experience. Highlight your commercial driving background and any relevant certifications. If you have examples of how you've safely navigated challenging situations, share those stories to demonstrate your competence.
✨Emphasise Safety First
Safety is a big deal in this role, so be ready to talk about how you prioritise safety in your work. Discuss any past experiences where you adhered to safety standards or protocols, especially in physically demanding environments. This shows that you take the job seriously and care about your own well-being and that of others.
✨Be Customer-Centric
Customer service is key in this position, so think of examples where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations or adjust to changing customer needs. This will illustrate your flexibility and commitment to providing excellent service.
