At a Glance
- Tasks: Improve business systems and resolve issues while collaborating with various teams.
- Company: Dynamic company in Milton Keynes focused on innovation and collaboration.
- Benefits: Competitive salary, ongoing learning opportunities, and a supportive team environment.
- Other info: Join a diverse team that values inclusivity and personal growth.
- Why this job: Make a real impact on business efficiency and system improvements.
- Qualifications: Experience with ERP systems and strong problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
As a Business Systems Analyst / Application Support Specialist, you'll take on a hands‑on, business-facing role where you'll work closely with teams across operations, finance, sales and warehousing. You'll play a key part in improving processes, resolving system issues, and supporting ongoing development of critical business systems. This is an exciting opportunity for someone who enjoys working at the intersection of business and technology, making a direct impact on how systems support day‑to‑day operations.
Key Responsibilities
- Act as the go‑to expert for business systems, including ERP and integrated platforms
- Work with stakeholders to understand challenges and drive process improvements
- Investigate and resolve 2nd/3rd line system issues
- Support system upgrades, enhancements, and new implementations
- Analyse data and produce insightful reports to support decision‑making
- Test system changes to ensure performance, reliability, and smooth operation
- Deliver user training and improve system adoption across teams
What We're Looking For
- Experience working with ERP systems (e.g. Sage, SAP, Oracle, or similar)
- Background in systems analysis, application support, or business analysis
- Strong problem‑solving and troubleshooting skills
- Comfortable working with data and databases (e.g. SQL)
- Able to communicate effectively with both technical and non‑technical stakeholders
Nice to Have
- Experience with Sage X3
- Exposure to e‑commerce platforms (e.g. Shopify, Magento)
- Understanding of finance, supply chain, or warehouse operations
Why You'll Love Working Here
- Opportunity to play a key role in system and process improvement
- Work across multiple business functions
- Collaborative and forward‑thinking team environment
- Ongoing learning and development opportunities
If you're passionate about improving systems and driving business efficiency, we'd love to hear from you. Apply now or get in touch for more information.
We are an equal‑opportunities employer who respects and appreciates people of all ethnicities, beliefs, orientations, identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Business Systems Analyst / Application Support Specialist in Milton Keynes employer: Energy Jobline ZR
World Wide Technology (WWT) is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Programme Director in London. With a strong focus on employee growth, WWT offers opportunities to lead cutting-edge automation projects while working in a hybrid environment that promotes work-life balance. The company values transparent communication and client-first service, ensuring that employees are empowered to drive meaningful outcomes and develop their skills in a supportive atmosphere.