Senior Technology Engineer- GenAI in Birmingham

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As PNC continues its transformation to remain competitive in a rapidly evolving financial services landscape, the adoption of Generative AI (GenAI) and AI Agents will continue to accelerate. This role will be a key contributor within PNC’s GenAI organization, supporting the design, development, testing, validation, and ongoing maintenance of AI Agents and agent-based solutions.

The Senior Technology Engineer will play a critical role in the high visibility initiatives focused on AI transformation across the software development lifecycle, ensuring GenAI solutions meet enterprise standards for quality, policy adherence, testing rigor, and operational readiness. This role is ideal for a senior-level engineer with deep expertise in development and testing, and a strong interest in advancing AI capabilities within a regulated environment.

• Design, develop, test, validate, and maintain GenAI Agents and agent-based systems, including onboarding of new Agents and integration with existing PNC technology platforms.
• Lead and execute testing and validation activities within the GenAI organization, ensuring AI solutions comply with enterprise policies, procedures, and control standards.
• Develop and execute testing strategies across the full lifecycle (development, integration, deployment, and post-deployment validation).
• Perform code testing, code validation, and code quality assessments, with specific attention to model behavior, outputs, and reliability.
• Troubleshoot and resolve complex technical issues related to GenAI workflows, testing frameworks, and agent execution.
• Partner closely with engineering, architecture, risk, and governance teams to tie testing outcomes directly to policies and procedures.
• Contribute to the evolution of AI engineering practices within lines of business and help lead change as AI capabilities scale.
• Support continuous improvement of quality engineering (QE) practices as they relate to business value, risk management, and AI adoption.
• Document testing results, validation approaches, and compliance evidence clearly and effectively for audit and governance purposes.

• Strong experience in software development and testing, including hands-on testing of code, validation of outputs, and quality engineering practices.
• Experience working within complex, regulated environments where policy and procedure adherence is required.
• Solid understanding of the software development lifecycle (development, testing, deployment, and validation).
• Familiarity with GenAI concepts, AI Agents, or AI-enabled systems (direct GenAI experience but not required).
• Ability to troubleshoot complex systems and clearly articulate technical issues and resolutions.
• Hands-on experience with or exposure to XRAY, QFaaS / VFaas, PyDAT, MTSA, TSR.
• Experience validating systems against enterprise testing frameworks and quality standards.
• Background in technical architecture or quality engineering with demonstrated depth in testing.
• Understanding of QE principles and how testing directly supports business outcomes and risk reduction.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Base Salary: $65,000.00 – $171,925.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of veteran status, or other categories protected by law.