Senior IFA Administrator - Financial Planning in Birmingham

Job Description

Senior IFA Administrator – Financial Planning

Edgbaston | Up to £35,000 DOE + Excellent Benefits | Hybrid Working

NJR Recruitment is delighted to be partnering with a highly regarded and expanding Financial Planning firm in Edgbaston, seeking an experienced Senior IFA Administrator to join their successful and growing team.

This is an exciting opportunity to join a progressive and people-focused organisation that places a strong emphasis on employee development, collaboration, and career progression. As the business continues to grow, they are looking to attract a talented individual who is keen to make a meaningful contribution while further developing their own skills and expertise within a supportive environment.

Working closely with Financial Planners and Office Managers, you will play an integral role in delivering an exceptional client experience, providing high-quality support across a range of financial planning activities. You will also have the opportunity to mentor and support junior colleagues, share your knowledge and expertise, and help drive the continued success of a dynamic and ambitious team.

If you are looking to join a firm that genuinely values its people, encourages professional growth, and offers long-term career opportunities, this could be the perfect next step in your career.

Benefits

• Salary up to £35,000 depending on experience
• Hybrid working with up to 2 days working from home
• 23 days annual leave plus bank holidays, increasing with length of service
• 3% employer pension contribution
• Life assurance at 4x salary
• Income protection cover
• Company sick pay scheme
• Employee Assistance Programme
• Financial wellbeing support and additional employee benefits

The Opportunity

As a Senior IFA Administrator, you will be responsible for providing comprehensive administrative support across a broad range of financial planning activities. You'll work on both routine and complex cases, ensuring clients receive a professional, efficient, and compliant service at every stage of their journey.

Alongside your technical expertise, you'll act as a mentor and role model within the team, sharing knowledge and helping to maintain the highest standards of client service and operational excellence.

Key Responsibilities

• Preparing client review packs, valuation reports, and performance documentation
• Processing new business submissions and ensuring all compliance requirements are met
• Liaising with providers to obtain policy information, valuations, and illustrations
• Managing client servicing activities, including withdrawals, fund switches, and policy amendments
• Maintaining accurate and up-to-date client records using the firm's back-office systems
• Preparing post-review correspondence and keeping clients informed throughout the advice process
• Supporting Financial Planners with complex investment, pension, protection, and mortgage cases
• Producing fund switch reports and assisting with research using FE Analytics
• Coaching and supporting junior administrators to encourage development and best practice

About You

The successful candidate will possess:

• A minimum of 5 years' experience within an IFA/Financial Planning administration role
• Strong technical knowledge of pensions, investments, protection, and financial planning processes
• A thorough understanding of FCA regulatory requirements and industry best practice
• Experience supporting complex and high-value client cases
• Excellent organisational skills with a meticulous attention to detail
• Strong communication and relationship-building abilities
• Proficiency with financial planning back-office systems and Microsoft Office applications

If you are an experienced IFA Administrator looking to join a well-established and growing Financial Planning firm that values its people and offers genuine long-term career prospects, we'd love to hear from you.