At a Glance
- Tasks: Lead IT infrastructure projects and manage support teams for seamless operations.
- Company: Dynamic organisation in Banbury focused on innovation and growth.
- Benefits: Competitive salary, professional development, and excellent benefits package.
- Other info: Onsite role with opportunities for career progression and team mentorship.
- Why this job: Shape infrastructure strategy and make a real impact in a growing business.
- Qualifications: Proven experience in IT infrastructure management and strong technical skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: Banbury – Onsite
Salary: £55,000 – £65,000 per annum (dependent on experience) + excellent benefits
Are you an experienced IT Infrastructure leader ready to drive high availability, lead projects, and elevate service desk performance in a dynamic business environment? We are seeking a hands-on IT Infrastructure & Support Manager to lead the delivery and ongoing support of critical IT infrastructure. Reporting to the Head of IT Infrastructure, you'll manage our IT Support Engineers, oversee VMware and Kubernetes environments, maintain Progress OpenEdge databases, and ensure seamless operations across the organisation.
This is a key leadership role where you'll shape infrastructure strategy, deliver impactful projects, and foster a culture of continuous improvement — directly supporting business growth and reliability.
Key Responsibilities- Oversee design, implementation, and maintenance of servers, networks, cloud platforms, storage, and virtualised environments (VMware + Kubernetes orchestration).
- Own core business systems, including monitoring, support, and maintenance of Progress OpenEdge databases.
- Manage day-to-day IT Service Desk operations — ensuring prompt issue resolution, high customer satisfaction, SLA/KPI adherence, and performance tracking.
- Lead infrastructure projects (upgrades, deployments, growth initiatives) — defining scopes, coordinating resources, delivering on time/budget, and minimising disruption.
- Drive security, compliance, risk management, backup/DR plans, vulnerability monitoring, and business continuity.
- Mentor and develop the support/infrastructure team, promoting knowledge sharing and growth.
- Collaborate cross-functionally and contribute to overall IT strategy.
- Proven IT infrastructure & support management experience, with strong hands-on expertise in VMware, Kubernetes, networking, servers, and ideally Progress OpenEdge/SQL databases.
- Track record leading service desks, managing technical teams, and delivering infrastructure projects successfully.
- Excellent problem-solving, organisational, and communication skills.
- Commitment to security standards, continuous improvement, and aligning tech with business needs.
What We Offer
- Competitive salary in the £55k–£65k range + benefits package
- Opportunity to lead critical systems and projects in a growing organisation
- Onsite requirement for leadership/hands-on needs
- Professional development, training (including Health & Safety, IMS, GDP), and career progression
If you're a proactive leader with the technical depth to maintain high-availability services and the people skills to inspire a team, we'd love to hear from you. Apply now with your CV — interviews will be arranged promptly!
IT Infrastructure & Support Manager in Banbury employer: Energy Jobline ZR
Join a forward-thinking organisation in Banbury as an IT Infrastructure & Support Manager, where you will not only lead critical IT projects but also foster a culture of continuous improvement and professional growth. With a competitive salary and a comprehensive benefits package, this role offers the unique opportunity to shape infrastructure strategy while mentoring a dedicated team in a dynamic business environment. Experience a supportive work culture that prioritises employee development and collaboration, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure & Support Manager in Banbury
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Banbury. It's a great way to meet potential employers and get your name out there. Plus, you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that showcase your expertise in VMware, Kubernetes, or Progress OpenEdge. This not only boosts your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for IT Infrastructure & Support Manager roles and practice your responses. Be ready to share specific examples of how you've led projects or improved service desk performance in the past.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in potential hires.
We think you need these skills to ace IT Infrastructure & Support Manager in Banbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your hands-on expertise in VMware, Kubernetes, and any relevant projects you've led. We want to see how you can drive high availability and elevate service desk performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the IT Infrastructure & Support Manager role. Share specific examples of how you've managed teams and delivered successful infrastructure projects. Let us know what makes you tick!
Showcase Your Leadership Skills:Since this is a leadership role, make sure to highlight your experience in mentoring and developing teams. Talk about how you've fostered a culture of continuous improvement and collaboration in your previous roles. We love proactive leaders who inspire their teams!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we’re excited to see your application come through!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VMware, Kubernetes, and Progress OpenEdge databases. Be ready to discuss specific projects you've led or been involved in, showcasing your hands-on expertise. This will demonstrate your technical depth and readiness for the role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully managed teams and improved service desk performance. Think about times when you mentored team members or led infrastructure projects. Highlighting these experiences will show that you can inspire and develop a team effectively.
✨Understand the Business Impact
Be ready to discuss how IT infrastructure supports business growth and reliability. Think about how your previous roles have contributed to organisational success and be prepared to share insights on aligning tech with business needs. This shows you're not just a techie but also a strategic thinker.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their current IT challenges, team dynamics, and future projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
