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For Companies At a Glance
- Tasks: Manage relationships with bus and fleet clients, ensuring satisfaction and growth.
- Company: Join a leading EV charging company focused on sustainable transport solutions.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities across the UK and a chance to shape the future.
- Why this job: Be at the forefront of the EV revolution and make a real difference in transport.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: United Kingdom (Remote / Depot-Based as required)
Reporting To: Managing Director
Overview of the Role
The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track.
Key Responsibilities
- Account & Relationship Management
- Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK.
- Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early.
- Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported.
- Manage contract renewals and negotiate extensions in line with commercial objectives.
- Commercial Growth
- Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades.
- Maintain an accurate account pipeline and track revenue forecasts within CRM.
- Feed client intelligence and market feedback into the wider commercial and product teams.
- Operational Coordination
- Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met.
- Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions.
- Represent the company professionally at client sites, depot visits, and operational reviews.
- Reporting & Documentation
- Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM.
- Contribute to client-facing reporting on asset performance, uptime, and SLA compliance.
- Provide regular internal updates on account status and market conditions.
Skills and Experience
- Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector.
- Ability to engage credibly with depot managers, fleet directors, and transport authorities.
- Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability.
- Strong communicator - written, verbal, and in person.
- Self-managed and proactive - you identify when a client needs attention without being prompted.
- Willingness and ability to travel across the UK for client meetings and site visits.
Qualifications
- Background in commercial, operational, or technical account management (transport, energy, or industrial sectors).
- Valid UK driver's licence.
- Right to work in the UK.
Desirable
- Experience with EV charging, zero-emission transport, or clean energy infrastructure.
- Existing relationships within the UK bus, coach, or public transport sector.
- Familiarity with DC charging systems or depot electrification environments.
- Experience working in a growth-stage or scaling business where you have had to build process as you go.
Performance Expectations
- High client retention across the existing UK account base.
- Consistent SLA compliance across commissioning, maintenance, and fault response milestones.
- Revenue growth through structured upsell activity within existing accounts.
- Accurate and up-to-date account records maintained in CRM at all times.
- Strong client satisfaction evidenced through account reviews and direct feedback.
Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in London employer: Energy Jobline ZR
Contact Detail:
Energy Jobline ZR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging and transport sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that Account Manager role!
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of EV charging systems and client management. We want to demonstrate that we can hold our own in technical conversations and build trust with clients right from the start.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients thoroughly. We should be ready to discuss how we can help improve account health and drive commercial growth. Tailor our answers to show how our skills align with their needs, especially in managing existing bus and fleet accounts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team. Let’s make sure to follow up after applying to express our enthusiasm and keep our name fresh in their minds!
We think you need these skills to ace Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in account management and any relevant skills that match the job description, like client relationship management and commercial growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about EV charging and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate to transport, fleet, or infrastructure. Mention specific achievements that demonstrate your ability to manage accounts and drive client satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Clients
Before the interview, research the company’s existing bus and fleet clients. Understand their needs and challenges in the EV charging space. This will help you demonstrate your ability to manage relationships effectively and show that you’re genuinely interested in their business.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've successfully engaged with clients in the past. Be ready to discuss how you build trust and maintain relationships, as well as how you handle difficult conversations.
✨Demonstrate Proactivity
Highlight instances where you’ve identified client needs before they were expressed. Discuss how you’ve managed account health and satisfaction proactively. This will show that you can take initiative and are self-managed, which is crucial for this role.
✨Familiarise Yourself with Technical Aspects
While you don’t need to be an engineer, having a basic understanding of EV charging hardware and infrastructure reliability is important. Brush up on relevant technical terms and concepts so you can engage credibly in discussions about uptime performance and service delivery.