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For Companies At a Glance
- Tasks: Manage relationships with bus and fleet clients, ensuring satisfaction and growth.
- Company: Join a leading EV charging company focused on sustainability and innovation.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities across the UK and a chance to shape the future.
- Why this job: Be at the forefront of the EV revolution and make a real difference in transport.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: United Kingdom (Remote / Depot-Based as required)
Reporting To: Managing Director
Overview of the Role
The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track.
Key Responsibilities
- Account & Relationship Management
- Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK.
- Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early.
- Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported.
- Manage contract renewals and negotiate extensions in line with commercial objectives.
- Commercial Growth
- Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades.
- Maintain an accurate account pipeline and track revenue forecasts within CRM.
- Feed client intelligence and market feedback into the wider commercial and product teams.
- Operational Coordination
- Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met.
- Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions.
- Represent the company professionally at client sites, depot visits, and operational reviews.
- Reporting & Documentation
- Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM.
- Contribute to client-facing reporting on asset performance, uptime, and SLA compliance.
- Provide regular internal updates on account status and market conditions.
Skills and Experience
- Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector.
- Ability to engage credibly with depot managers, fleet directors, and transport authorities.
- Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability.
- Strong communicator - written, verbal, and in person.
- Self-managed and proactive - you identify when a client needs attention without being prompted.
- Willingness and ability to travel across the UK for client meetings and site visits.
Qualifications
- Background in commercial, operational, or technical account management (transport, energy, or industrial sectors).
- Valid UK driver's licence.
- Right to work in the UK.
Desirable
- Experience with EV charging, zero-emission transport, or clean energy infrastructure.
- Existing relationships within the UK bus, coach, or public transport sector.
- Familiarity with DC charging systems or depot electrification environments.
- Experience working in a growth-stage or scaling business where you have had to build process as you go.
Performance Expectations
- High client retention across the existing UK account base.
- Consistent SLA compliance across commissioning, maintenance, and fault response milestones.
- Revenue growth through structured upsell activity within existing accounts.
- Accurate and up-to-date account records maintained in CRM at all times.
- Strong client satisfaction evidenced through account reviews and direct feedback.
Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in Asht[...] employer: Energy Jobline ZR
Contact Detail:
Energy Jobline ZR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in Asht[...]
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meet-ups related to EV charging and fleet management. The more faces you know, the better your chances of landing that Account Manager role!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your knowledge about EV charging and fleet operations. This will not only demonstrate your passion but also position you as a credible candidate who can engage with depot managers and fleet directors.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your interest in the role and mention something specific from your conversation that excited you. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly helps us keep track of your application. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter!
We think you need these skills to ace Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in Asht[...]
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and don’t forget to mention any experiences where you've built trust with clients.
Highlight Relevant Experience: If you've worked in transport, fleet, or infrastructure before, make sure to emphasise that in your application. We’re looking for someone who understands the industry, so share any specific achievements or projects that relate to EV charging or client management.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Clients
Before the interview, research the company’s existing bus and fleet clients. Understand their needs and challenges in the EV charging space. This will help you demonstrate your ability to manage relationships effectively and show that you’re genuinely interested in providing value.
✨Brush Up on Technical Knowledge
While you don’t need to be an engineer, having a solid grasp of EV charging hardware and infrastructure reliability is crucial. Familiarise yourself with common technical terms and concepts so you can engage confidently in discussions about uptime performance and service delivery.
✨Showcase Your Proactive Approach
Prepare examples from your past experience where you identified client needs before they were voiced. Highlight how you managed account health and satisfaction proactively. This will illustrate your self-management skills and your ability to maintain strong client relationships.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, both verbally and in writing. During the interview, focus on building trust through effective communication. Use specific examples to back up your points, and don’t hesitate to ask questions to show your engagement and interest in the role.