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- Tasks: Diagnose and resolve complex network issues, manage fault tickets, and optimise LAN/Wi-Fi solutions.
- Company: Established tech company in Edinburgh with a focus on innovation.
- Benefits: Permanent contract, competitive salary, and flexible home-based work model.
- Other info: Opportunity for career growth and hands-on experience with Aruba products.
- Why this job: Join a dynamic team and make a real impact on network infrastructure.
- Qualifications: Proven experience in network engineering and strong knowledge of LAN/Wi-Fi technologies.
The predicted salary is between 55000 - 55000 £ per year.
Reed Technology is working with an established company based in Edinburgh, currently hiring an experienced 2nd / 3rd Line Network Engineer – LAN & Wi‑Fi (Aruba). This is a Permanent role, paying up to £55,000 per year with a predominantly home‑based work model, with occasional travel to the Edinburgh office and customer sites if required.
Key Responsibilities
- Diagnose and resolve complex network incidents, primarily related to wired and wireless infrastructure.
- Manage and progress fault tickets through to resolution within agreed SLAs.
- Perform root cause analysis and implement permanent fixes.
- Produce clear technical notes, incident reports, and documentation.
- Provide 2nd and 3rd line support for LAN and Wi‑Fi networks.
- Assist with the design, implementation, and optimisation of LAN and WLAN solutions.
- Carry out network changes in line with change management processes.
- Participate in customer meetings (remote and on‑site) to discuss incidents, designs, and improvements.
We're looking for someone with
- Proven experience in a 2nd / 3rd line network engineering role.
- Strong knowledge of LAN and Wi‑Fi technologies.
- Solid understanding of: Switching & VLANs, Wireless standards (802.11), Network security fundamentals, Troubleshooting complex network issues.
- Experience supporting network‑related projects alongside BAU support.
- Experience in customer environments (MSP or enterprise).
- Relevant certifications (e.g. Aruba, Cisco, or equivalent).
- Hands‑on experience with Aruba networking products, including: Aruba Wireless Access Points & Switches, Aruba Airwave, Aruba Central, Aruba ClearPass.
Benefits
- Permanent contract.
- Salary up to £55,000 per year (DOE).
- Home‑based role for day‑to‑day work with occasional travel to the Edinburgh office or customer sites (primarily within Scotland).
2nd & 3rd Line Network Engineer - LAN & Wi-Fi - Aruba in Edinburgh employer: Energy Jobline ZR
Contact Detail:
Energy Jobline ZR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd & 3rd Line Network Engineer - LAN & Wi-Fi - Aruba in Edinburgh
✨Tip Number 1
Network with industry professionals! Join online forums or local meetups related to LAN and Wi-Fi technologies. This way, we can share insights and potentially hear about job openings before they’re advertised.
✨Tip Number 2
Showcase your skills in action! Create a portfolio or a blog where you document your troubleshooting experiences or projects you've worked on. This gives us a chance to demonstrate our expertise beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to network engineering. We should also be ready to discuss specific scenarios where we've resolved complex issues, as this will highlight our problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that might not be found elsewhere.
We think you need these skills to ace 2nd & 3rd Line Network Engineer - LAN & Wi-Fi - Aruba in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with LAN and Wi-Fi technologies, especially any hands-on work with Aruba products. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant certifications and projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 2nd/3rd Line Network Engineer role. Share specific examples of how you've diagnosed and resolved complex network issues in the past, and let us know what excites you about working with our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This will help us understand your experience and skills without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at Energy Jobline ZR
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN and Wi-Fi technologies, especially Aruba products. Be ready to discuss your hands-on experience with Aruba Wireless Access Points, Switches, and management tools like Aruba Central. This will show that you're not just familiar with the tech but have actually worked with it.
✨Prepare for Troubleshooting Scenarios
Expect to be asked about complex network issues you've resolved in the past. Prepare specific examples where you diagnosed problems, performed root cause analysis, and implemented permanent fixes. This will demonstrate your problem-solving skills and technical expertise.
✨Show Off Your Documentation Skills
Since producing clear technical notes and incident reports is part of the job, be prepared to discuss how you document your work. Bring examples if possible, and explain your process for ensuring clarity and accuracy in your documentation.
✨Engage in Customer-Focused Conversations
As you'll be participating in customer meetings, practice discussing technical concepts in a way that's easy for non-technical stakeholders to understand. Highlight any previous experience working in customer environments and how you’ve communicated effectively with clients.