At a Glance
- Tasks: Lead a team to manage customer care and resolve construction defects and complaints.
- Company: Join a dynamic company focused on delivering exceptional aftercare in construction.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Exciting role with opportunities for growth in a thriving sector.
- Why this job: Make a real difference in customer satisfaction and project success in the construction industry.
- Qualifications: Strong leadership and communication skills with a focus on customer service.
The predicted salary is between 35000 - 45000 £ per year.
Energy Jobline CVL is seeking a Customer Care Manager in Wolverhampton to lead a five-person team within the Customer Care department.
You will drive aftercare service across construction projects, oversee customer enquiries, defects and complaints, and collaborate with Site Managers and other departments to ensure timely remedial works and warranty fulfilment.
The role requires strong leadership, organisational, and communication skills with a customer-focused mindset and commercial awareness.
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We think you need these skills to ace Construction Customer Care Leader - Defects & Warranty in Wolverhampton
Communication Skills
Time Management
Problem-Solving Skills
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills
