At a Glance
- Tasks: Lead technical projects, mentor engineers, and shape service delivery standards.
- Company: Dynamic Managed Service Provider in Whitstable with a focus on innovation.
- Benefits: Flexible salary, hybrid work model, and real ownership of technical direction.
- Other info: Opportunity to work with modern technologies and drive change in a supportive environment.
- Why this job: Be the go-to technical expert and make a significant impact in a growing team.
- Qualifications: Experience in Microsoft 365, Azure, and networking; leadership skills essential.
The predicted salary is between 50000 - 60000 £ per year.
Do you feel ready to step into a role where you are the technical lead, not just another engineer in the team? Are you working in an MSP and enjoy the variety, but want more ownership over how things are done? Do you want to lead projects, shape standards, and be the person others turn to for technical direction?
If so, this could be an exciting opportunity. We are working with a growing Managed Service Provider based in Whitstable, supporting a range of SME clients across modern workplace, infrastructure, and networking environments. They are now looking for a Lead Engineer to become the technical anchor of the business. This is not a service desk manager role. This is the person the team looks to when things get complex. The one setting the standard. The one owning the outcome.
The Role
- You will take ownership of the engineering function from a technical perspective. This means being hands-on, leading from the front, and shaping how the team delivers work.
- Acting as the senior technical authority across the team
- Owning escalations and driving technical quality
- Leading projects end-to-end – from design through to delivery
- Mentoring and developing junior and mid-level engineers
- Taking ownership of service desk standards, ticket quality, and escalation pathways
- Identifying opportunities to improve and re-architect client environments
- Working closely with clients, including attending site when needed
This is a working technical lead role, not a step away from the tools.
What We Are Looking For
You will come from an MSP background and be comfortable owning both technical delivery and direction. Key experience includes:
- Strong Microsoft 365 administration (this is essential)
- Intune – device compliance, Autopilot, app deployment
- Azure – tenancy management, core services
- Networking – routing, switching, VLANs, VPNs
- Firewalls (WatchGuard ideally, but not essential)
- Windows Server, Active Directory, Group Policy, Entra ID
- Solid understanding of TCP/IP, DNS, DHCP
- Experience leading infrastructure or cloud projects end-to-end
- Exposure to Teams Phone or 3CX would be highly beneficial.
The Person
This role suits someone who:
- Wants to be the senior technical voice in a smaller business
- Enjoys ownership and accountability, not just ticket resolution
- Naturally supports and mentors others
- Is calm, methodical, and confident with clients
- Has an interest in modern tooling and AI-driven ways of working
Practical Requirements
- Full UK driving licence and access to a vehicle (essential)
- Able to commute to Whitstable regularly
- Comfortable with a hybrid model (typically 2 days working from home)
What’s On Offer
- Real ownership of the technical direction of the business
- A growing MSP investing in modern technologies and automation
- The opportunity to shape how the engineering function operates
- A role where your input makes a difference
Salary is flexible for the right person; the focus here is on finding someone who can truly own this space.
Lead Engineer in CT5, Swalecliffe, Kent in Whitstable employer: Energy Jobline CVL
Join a dynamic Managed Service Provider in Whitstable, where you will have the opportunity to take real ownership of the technical direction and lead innovative projects. With a strong focus on employee growth, mentorship, and a supportive work culture, this role offers a unique chance to shape the engineering function while enjoying the flexibility of a hybrid working model. Be part of a forward-thinking team that values your expertise and encourages you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Engineer in CT5, Swalecliffe, Kent in Whitstable
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local meetups, tech events, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This is your chance to demonstrate what you can bring to the table, especially in areas like Microsoft 365 and Azure.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Think about how you would lead a project or solve a complex problem. Being able to articulate your thought process will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who want to take ownership of their roles. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Lead Engineer in CT5, Swalecliffe, Kent in Whitstable
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your experience with Microsoft 365, Azure, and Intune in your application. We want to see how you've led projects and tackled complex issues in your previous roles, so don’t hold back!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. We’re looking for someone who can own the technical direction, so reflect on your leadership experiences and how they align with what we need.
Be Yourself:Let your personality shine through in your application! We value calm, methodical thinkers who can mentor others, so share examples of how you’ve supported your team in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead our engineering function!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365, Azure, and Intune knowledge. Be ready to discuss specific projects you've led or contributed to, especially those involving networking and infrastructure. The more you can demonstrate your hands-on experience, the better!
✨Showcase Your Leadership Skills
This role is all about being a technical lead, so prepare examples of how you've mentored others or taken charge of complex projects. Think about times when you set standards or improved processes, and be ready to share these stories during the interview.
✨Understand the Company’s Needs
Research the Managed Service Provider and their client base. Understand their challenges and think about how your skills can help them. This shows that you're not just looking for any job, but that you're genuinely interested in contributing to their success.
✨Prepare Questions That Matter
Have a list of insightful questions ready to ask at the end of the interview. Inquire about their current projects, team dynamics, or how they envision the future of their engineering function. This demonstrates your enthusiasm and strategic thinking.
