At a Glance
- Tasks: Lead the Technical Services team, ensuring high-quality technical support and operational improvement.
- Company: Globally respected leader in mechanical engineering with a premium market presence.
- Benefits: Competitive salary, career progression opportunities, and a collaborative work environment.
- Other info: Fully onsite role in beautiful Kings Langley, Hertfordshire with flexible hours.
- Why this job: Shape a critical technical function in a high-impact role with real influence.
- Qualifications: Degree in Mechanical Engineering and proven leadership experience in a technical environment.
The predicted salary is between 60000 - 75000 £ per year.
Our client is a globally respected mechanical engineering leader, delivering precision‑engineered components and mission‑critical technologies that keep essential operations running across energy, life sciences, advanced manufacturing and high‑tech industrial sectors. Known for unmatched reliability, deep technical authority, and customer partnerships built over decades, they operate at the premium end of the market.
The Opportunity
This is a rare opportunity to take on a leadership role within a globally recognised, premium engineering solutions provider operating across complex and safety‑critical industries. Following a strategic restructure, the business is investing heavily in strengthening its technical capability - placing this role at the centre of how technical services are delivered, scaled and improved. Critically, this position sits within the core leadership structure, reporting into the Head of Internal Sales & Customer Excellence, offering real visibility and influence.
The Role
You will lead the Technical Services function, ensuring the delivery of high‑quality, responsive and solution‑led technical support to customers, field sales teams and internal stakeholders across the UK and international network. This is a hands‑on leadership role, combining team management, technical oversight and operational improvement. You will play a key role in shaping how enquiries are triaged, solutions are defined, and customer outcomes are delivered. You will also act as a critical interface between technical, commercial and operational teams, ensuring alignment, efficiency and continuous improvement.
What We’re Looking For
- Degree in Mechanical Engineering (or equivalent technical background)
- Proven experience leading teams within a technical/engineering environment
- Strong understanding of mechanical systems and technical applications
- Experience managing technical enquiries, quotations or solution‑driven workflows
- Commercial awareness with the ability to identify opportunities from demand
- Highly organised with strong attention to detail
- Confident communicator, able to engage across technical and non‑technical audiences
Key Responsibilities
- Leadership & Team Management
- Lead, develop and performance manage the Technical Services team
- Set clear priorities, workflows and service standards
- Build a collaborative, knowledge‑sharing culture across the function
- Technical Oversight & Delivery
- Act as the escalation point for complex technical enquiries
- Oversee the triage and prioritisation of all incoming enquiries and quotation activity
- Ensure technical accuracy across solutions, specifications and applications
- Support technical evaluation to determine the correct solution pathway
- Process, Systems & Continuous Improvement
- Own and optimise Technical Services workflows, processes and automations
- Drive improvements across enquiry management, technical response and delivery timelines
- Manage and maintain technical resources, documentation and knowledge libraries
- Ensure alignment with wider business strategy and operational goals
- Commercial & Customer Impact
- Partner with sales and commercial teams to identify upsell and solution opportunities
- Support technical input into bids, projects and complex customer requirements
- Ensure a consistently high standard of customer experience and responsiveness
- Cross‑Functional Collaboration
- Act as a key interface between technical services, engineering, sales and operations
- Support field sales, customer service teams and internal stakeholders
- Contribute to wider team activity, ensuring continuity during peak periods or resource gaps
- Compliance & Technical Governance
- Support compliance‑related enquiries (e.g. material standards, regulatory requirements)
- Ensure adherence to quality, accuracy and engineering best practice
Why This Role?
- Opportunity to shape and lead a critical technical function
- Work within a premium, globally recognised engineering environment
- High‑impact role with real influence across operations and customer delivery
- Platform to progress into broader leadership or commercial roles
Location/Hours: Fully onsite role at their beautiful premises in Kings Langley, Hertfordshire - Core hours 08:45–17:00 (Mon–Thu), 08:45–16:00 (Fri), with flexitime options.
This role would suit an experienced technical lead looking to step into a more visible, strategic position, while remaining close to the engineering and customer interface. If this sounds like you then please apply today! Due to high application volumes, only shortlisted candidates will be contacted - but we genuinely review, appreciate and value every application and wish you the very best in your search.
Technical Services Manager with Mechanical Engineering background - Onsite, Hertfordshire - Glo[...] employer: Energy Jobline CVL
Join a globally respected leader in mechanical engineering, where you will have the opportunity to lead a critical technical function within a premium environment. Our company fosters a collaborative work culture that prioritises employee growth and development, offering clear pathways for advancement into broader leadership roles. Located in the picturesque Kings Langley, Hertfordshire, we provide a supportive atmosphere with flexible working hours, ensuring a healthy work-life balance while delivering high-quality solutions to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager with Mechanical Engineering background - Onsite, Hertfordshire - Glo[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the mechanical engineering field and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've managed teams and solved complex technical issues in the past. Show them you’re not just a candidate, but a solution provider!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for a smoother process! We value every application and want to ensure you get the attention you deserve. Plus, it’s a great way to showcase your interest in joining our premium engineering environment.
We think you need these skills to ace Technical Services Manager with Mechanical Engineering background - Onsite, Hertfordshire - Glo[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the job description. Highlight your mechanical engineering background and any leadership roles you've had, as this is what we’re looking for!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Technical Services Manager role. Share specific examples of how you've led teams and improved processes in previous positions.
Showcase Your Technical Knowledge:Since this role involves technical oversight, don’t shy away from discussing your understanding of mechanical systems and applications. We want to see how you can bridge the gap between technical and non-technical audiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Technical Stuff
Make sure you brush up on your mechanical engineering knowledge. Be ready to discuss specific systems and applications relevant to the role. This will show that you not only understand the technical side but can also lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you managed them. This is a leadership role, so demonstrating your ability to inspire and manage a team is crucial.
✨Understand the Business Context
Familiarise yourself with the company's position in the market and their key sectors. Being able to discuss how your role can impact their operations and customer delivery will set you apart from other candidates.
✨Engage with Cross-Functional Collaboration
Be ready to talk about your experience working with different teams, such as sales and operations. Highlight how you’ve facilitated communication and collaboration in previous roles, as this is key for the position.
