At a Glance
- Tasks: Lead facilities operations for prestigious banking hubs and drive operational excellence.
- Company: Join JLL, a leader in facilities management with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a high-performing team and make a real impact in the banking sector.
- Why this job: Shape the future of financial services while developing your leadership skills.
- Qualifications: 5+ years in management, technical qualifications, and strong relationship-building skills.
The predicted salary is between 60000 - 75000 € per year.
Are you a strategic FM professional ready to lead a prestigious banking portfolio? JLL is seeking an accomplished Account Manager to oversee facilities operations across our high-profile banking hubs contract—a role where client excellence, operational innovation, and commercial insight converge.
Your Impact
As the trusted advisor and operational leader for this critical contract, you'll be the driving force behind seamless facilities services that enable banking operations to thrive. You'll manage comprehensive FM delivery across multiple locations while building influential relationships with stakeholders from site level to the executive suite.
What You'll Do
- Lead Strategic Client Partnerships – Be the single point of contact your clients rely on. Cultivate strong relationships at every organisational level, conduct quarterly business reviews, and align facilities strategy with broader business objectives.
- Drive Operational Excellence – Orchestrate end-to-end facilities services including M&E maintenance, cleaning, and pest control. Ensure every service exceeds KPIs and SLAs while championing continuous improvement. Coordinate specialist providers and subcontractors to deliver flawless operations across all hub locations.
- Build and Develop Your Team – Lead, mentor, and grow a high-performing facilities team. Recruit talent, provide coaching and development opportunities, conduct performance reviews, and create clear career pathways. Foster a culture of excellence, accountability, and continuous learning.
- Manage Financial Performance – Take ownership of contract budgets, cost centres, and financial reporting. Prepare monthly reports, manage variances strategically, identify opportunities for cost optimisation, handle purchase orders, invoice approvals, and ensure accurate cost allocation across the portfolio.
- Ensure Compliance and Mitigate Risk – Navigate banking industry regulations, health and safety requirements, and corporate policies. Lead risk assessments, audit preparations, and compliance reporting while maintaining documentation and clearances.
- Innovate and Improve – Leverage technology, streamline processes, and implement best practices that elevate service delivery. Manage the CAFM system, maintain accurate asset registers, and lead incident response and business continuity planning.
What You'll Bring
Experience: minimum of 5 years in a similar management position, technical qualification, and extensive understanding of building systems (HVAC, electrical, plumbing, fire safety, security, BMS).
Skills: relationship building with C-level stakeholders, financial acumen with budget and P&L responsibility, project management across multiple service streams, solid technical knowledge of building systems and facilities technologies, understanding of banking operations and regulatory landscapes.
Leadership: inspiring people leader who builds, develops, and motivates teams.
Why This Role?
This is more than facilities management—it's strategic partnership at the highest level. Lead a high-profile contract within the financial services sector, develop deep expertise in complex multi-site operations, and become an indispensable advisor to a prestigious banking client. Shape and grow a talented team while advancing your own leadership capabilities. Ready to elevate your career while delivering exceptional results in a dynamic, regulated environment? We want to hear from you.
Technical Account Manager in London employer: Energy Jobline CVL
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Technical Account Manager in London, you'll benefit from comprehensive professional development opportunities, a supportive team environment, and the chance to lead high-profile projects within the banking sector. Join us to make a meaningful impact while advancing your career in a prestigious and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that Technical Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their facilities management approach and be ready to discuss how your experience aligns with their needs. We want you to shine in those interviews!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've built and developed teams in the past. Highlighting your ability to inspire and motivate others will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in facilities management and any relevant technical qualifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Technical Account Manager role. Share specific examples of how you've built relationships and driven operational excellence in previous roles.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Talk about how you've mentored others and fostered a culture of excellence in your past positions. We love seeing inspiring leaders!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Stuff
Make sure you brush up on your technical knowledge of building systems like HVAC, electrical, and plumbing. Be ready to discuss how these systems impact facilities management and banking operations. This will show that you’re not just a people person but also technically savvy.
✨Build Relationships Before You Walk In
Research the company and its key stakeholders. If possible, connect with current or former employees on LinkedIn to get insights into the company culture and expectations. This will help you tailor your responses and demonstrate your commitment to building strong relationships.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you mentored team members or improved team performance. This is crucial for a role that requires inspiring and developing a high-performing facilities team.
✨Financial Acumen is Key
Be ready to discuss your experience with budgets and financial reporting. Prepare to explain how you've managed costs and optimised financial performance in previous roles. This will be vital as you'll need to take ownership of contract budgets and ensure compliance with financial regulations.
