At a Glance
- Tasks: Lead the UK Field Service operation, ensuring efficient delivery of installations and technical support.
- Company: Global leader in automation and packaging solutions with a focus on innovation.
- Benefits: Competitive salary, bonus potential, company car, private health cover, and generous pension contributions.
- Other info: Opportunity for national and international travel with strong career development prospects.
- Why this job: Join a dynamic team and drive operational excellence in a thriving industry.
- Qualifications: Significant leadership experience in Field Service and a degree in Engineering or related discipline.
The predicted salary is between 44595 - 54505 £ per year.
- Field Service Director
- Permanent
My client is a global leader within the automation and packing industry who offer end to end manufacturing solutions to their clients.
They are now on the lookout for an experienced Field Service Director to join their team.
You will be responsible for the strategic leadership, operational performance, and continuous development of the Field Service organisation.
Leading all field-based service activities, ensuring the safe, efficient, and consistent delivery of installations, commissioning, maintenance, breakdown support, and technical service activities across the UK.
The position provides leadership to field service management and engineering teams, driving operational excellence, workforce capability, resource planning, service quality, customer satisfaction, and continuous improvement.
Acting as the senior operational authority for Field
Key Responsibilities – Field Service Director
- Lead the UK Field Service operation, ensuring efficient delivery of installations, commissioning, maintenance, and breakdown support.
- Develop and implement operational strategies to achieve business and service objectives.
- Manage workforce planning, resource allocation, and engineering capacity to meet customer demand.
- Drive service performance through KPI management, continuous improvement, and operational excellence initiatives.
- Act as the senior technical authority, supporting the resolution of complex technical issues and escalations.
- Lead, coach, and develop Field Service managers and engineers, promoting a high-performance culture.
- Ensure the delivery of exceptional customer service and effective resolution of major customer concerns.
- Maintain compliance with all health & safety, quality, environmental, and regulatory requirements.
- Build strong relationships with key customers, internal stakeholders, OEM partners, and global technical teams.
- Support succession planning, training, and competency development across the Field Service organisation.
Qualifications & Experience – Field Service Director
- Significant leadership experience within Field Service, Engineering Operations, or Technical Services.
- Degree qualified in Engineering or a related discipline.
- Experience within capital equipment, automation, packaging, or food manufacturing industries.
- Proven experience leading and developing geographically dispersed engineering teams.
- Strong background in installation, commissioning, maintenance, and technical support activities.
- Demonstrated success in improving operational performance and service delivery.
- Experience managing complex technical issues, customer escalations, and critical service incidents.
- Strong organisational, planning, and resource management skills.
- Excellent stakeholder management, communication, and leadership capabilities.
- Experience working within SAP and ISO-compliant environments.
- Commitment to health & safety, quality, and continuous improvement.
- Full UK driving licence and willingness to travel nationally and internationally as required.
- On Offer – Field Service Director
- Potential to earn up to 40% bonus
- Company car
- Fuel Card
- BUPA Private health cover
- Double matched pension of up to 16% employer contribution (If you pay in 8%, they will pay in 16%, making total contribution 24%)
- 25 days annual leave + bank holidays
- #J-18808-Ljbffr
Field Service Director in Swindon employer: Energy Jobline CVL
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StudySmarter Expert Advice🤫
We think this is how you could land Field Service Director in Swindon
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Director in Swindon role you’re after at Energy Jobline CVL.
✨Show Off Your Projects!
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✨Engage with Online Communities
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✨Apply Through Company Websites
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We think you need these skills to ace Field Service Director in Swindon
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Director in Swindon, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Energy Jobline CVL a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Energy Jobline CVL specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Energy Jobline CVL
✨Brush Up on Core Engineering Principles
Before heading into the interview with Energy Jobline CVL, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Energy Jobline CVL want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
