Senior Service Desk Engineer - 3rd Line Escalation Lead in Scunthorpe

Senior Service Desk Engineer - 3rd Line Escalation Lead in Scunthorpe

Scunthorpe Full-Time On-site
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The HBP Group is seeking a Senior Service Desk Engineer (3rd Line) to own and resolve high-priority escalations, acting as the senior technical contact during major incidents. The role involves coordinating teams, solving complex infrastructure issues, and travelling to customer sites as needed.

You will lead investigations across Microsoft 365, Windows Server, AD/Entra ID, Azure and networking, delivering clear, confident updates and longer-term service improvements.

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Senior Service Desk Engineer - 3rd Line Escalation Lead in Scunthorpe employer: Energy Jobline CVL

Join a reputable contractor as a Gas Engineer in Newark-on-Trent, where you'll enjoy a supportive work culture and the stability of ongoing projects within social housing. With competitive pay, immediate start opportunities, and a focus on employee growth through consistent work, this role offers a meaningful chance to make a difference in the community while developing your skills in a collaborative environment.

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Contact Details:

Energy Jobline CVL Recruitment Team