Reception and Facilities Manager in Barrow-in-Furness

Permanent position (Part‑time, 20 hours per week) in Barrow-in-Furness, Cumbria.

As our Reception and Facilities Manager, you will be the main point of contact for front of house, facilities, and health and safety requirements at the Barrow Head Office. You will also provide flexible site support for our Bamber Bridge and London locations, as required. As part of Shared Service Centre (SSC) support, you may be required to assist the Finance team by raising purchase orders and logging invoices, and you will also manage the Barrow site cleaning team.

• Work closely with the other Reception & Facilities Manager, using clear lines of communication to ensure all relevant information is shared during handover, and that there is sufficient cover of the reception.
• Work closely with the Group Cost‑base Manager & Head of Finance to ensure that costs for the facilities are kept within budget.
• Provide a punctual, polite, welcoming, and informative reception service to all visitors, clients and employees, including safety briefing and maintaining visitor logs / issuing visitor passes.
• Ensure the reception area is always clean and presentable.
• Facilitate internal and external meetings, liaise with employees on requirements, book meeting rooms & organise refreshments, cater dietary requirements.
• Open and distribute all incoming mail.
• Answer internal & external switchboard calls, deal with queries and direct appropriately.
• Process outgoing mail daily and deal with courier shipments.
• Organise transport for visitors, including the executive team, liaising with Executive Assistants & PAs.
• Issue parking passes and maintain records; manage parking permit booking calendar.
• Instruct contractors to attend the office for building work, supervise attendance and facilitate payment of invoices.
• Collate stationery orders, process business card orders, proof and order stationery.
• Ensure meeting rooms and reception area are presentable each day.
• Maintain register of security fob holders, issue to new starters.
• Display HSE policies and posters, maintain records of First Aiders & Fire Marshalls.
• Hold responsibility for site fire and first aid risk assessments, act as Fire Warden, ensure evacuation plans displayed, record fire detection, testing, and drills.
• Organise First Aid / Fire Warden training and complete yearly risk assessments.
• Ensure building services (air conditioning, PAT testing, lift servicing) are up to date.
• Monitor facilities email inbox and respond promptly.
• Act as point of contact for Health & Safety and alarm system queries.
• Raise required facilities purchase orders on WAP for stationery, refreshments, cleaning supplies and other items, ensuring budget adherence.
• Support finance as needed.
• Manage facilities cleaners and supply equipment.
• Maintain clear communication and engagement.
• Work with business on net‑zero site initiatives.
• Support smooth operation of Bamber Bridge & London sites by ordering refreshments, checking Health & Safety needs such as PAT testing, first aid training, repairs and maintenance.
• Provide ad‑hoc support as required.

• Experience in a similar role is ideal.
• Good IT skills, including Word and Outlook.
• Prior experience of raising purchase orders and logging invoices is desired.
• Flexible, detail‑oriented, with excellent work ethic.
• Strong communication and organisational skills.
• Team player, capable of working independently.

• Competitive benefits tailored to the division.
• Opportunities for career growth and visibility across the organisation.
• Supportive, inclusive culture that values ideas and contributions.
• Work that makes a difference in safety, innovation, and global capability.

James Fisher and Sons are committed to taking positive action on and strongly encourage applications for candidates from all backgrounds. They are proud to be a Confident employer and recognise that their success depends on a talented and diverse workforce.