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For Companies At a Glance
- Tasks: Service and maintain Canon print devices while ensuring customer satisfaction.
- Company: Join a leading managed print provider that values its people.
- Benefits: Negotiable salary, company car, pension scheme, and ongoing training.
- Other info: Enjoy a stable role with excellent career development opportunities.
- Why this job: Be part of a supportive team and make a real impact in the print industry.
- Qualifications: Experience with Canon MFDs and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
This is a great opportunity for a Field Service Engineer to join a well‑established, market‑leading managed print provider that genuinely invests in its people and service function. You’ll be working with a Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume.
The Role
You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro‑Print devices, including Fiery controllers and network integration. The role is field based, covering the East and South Midlands and surrounding areas, with a strong focus on first‑time fix and customer satisfaction.
What you’ll be doing
- Servicing and maintaining Canon MFD and production print devices
- Supporting and configuring Fiery controllers and workflows
- Installing devices and integrating them into customer networks
- Setting up scan‑to‑email and scan‑to‑folder solutions
- Diagnosing faults and resolving issues efficiently
- Building strong relationships with customers
- Keeping service records accurate and up to date
What we’re looking for
- A skilled field service engineer, who has gained exposure to all/any of the following: Canon MFDs, ImagePRESS, and Pro‑Print equipment (or a mixture of any of these)
- Comfortable working with Fiery controllers
- Good understanding of networked print environments
- Strong fault‑finding and problem‑solving skills
- Great customer service skills
- Full UK driving licence and right to work in the UK.
What’s in it for you
- A salary which is open to discussion based on knowledge and experience
- Company car and fuel card
- Pension scheme
- Ongoing training and development with a Canon certified partner
- Supportive, collaborative team environment
- Long‑term, stable role within a respected business
If you're a skilled photocopier or print production engineer with exposure to Canon equipment, looking to work for a highly reputable business, please get in touch for further details.
Field Service Engineer - Production Print Equipment in Nottingham, Nottinghamshire employer: Energy Jobline CVL
Contact Detail:
Energy Jobline CVL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Production Print Equipment in Nottingham, Nottinghamshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the print industry, especially those who might know about opportunities at Canon or similar companies. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and customer service scenarios. Think of examples from your past experiences where you’ve solved problems or built strong relationships with clients. We want to see how you shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Field Service Engineer position.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and commitment, which we value highly.
We think you need these skills to ace Field Service Engineer - Production Print Equipment in Nottingham, Nottinghamshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Canon MFDs and production print equipment. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Mention your customer service skills and any specific experiences that relate to servicing and maintaining print devices.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved issues in the past. We love candidates who can demonstrate strong fault-finding abilities, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Canon Gear
Make sure you brush up on your knowledge of Canon MFDs, ImagePRESS, and Pro-Print devices. Familiarise yourself with their features and common issues, as this will show your potential employer that you're not just a technician, but someone who understands the equipment inside out.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved faults efficiently. Think about times when you’ve had to troubleshoot under pressure and how you managed to keep customer satisfaction high. This will highlight your strong fault-finding abilities.
✨Emphasise Customer Relationships
Since this role focuses heavily on customer satisfaction, be ready to talk about how you've built and maintained relationships with clients in the past. Share stories that demonstrate your great customer service skills and how you’ve gone the extra mile to ensure client happiness.
✨Be Ready for Technical Questions
Expect some technical questions related to Fiery controllers and network integration. Brush up on your understanding of networked print environments and be prepared to explain how you would set up scan-to-email and scan-to-folder solutions. This will show that you’re not only skilled but also proactive in your approach.