At a Glance
- Tasks: Provide technical support for medical diagnostic analysers and troubleshoot issues via phone and video calls.
- Company: Join a market leader in medical technology with a focus on customer satisfaction.
- Benefits: Earn £43,500 with a bonus, enjoy hybrid working, and access excellent benefits.
- Other info: Flexible working hours and a supportive team environment.
- Why this job: Make a difference in healthcare by supporting cutting-edge medical devices.
- Qualifications: Background in engineering or electronics; training provided for all applicants.
The predicted salary is between 37500 - 45000 £ per year.
The Role: Technical Support Engineer, Medical Pathology Analysers – This market leader seeks to recruit a technically motivated and customer focused engineer, responsible for:
- Providing technical support and first‑line technical fixes via telephone and using connectivity tools
- Supporting customers with technical issues on a range of medical diagnostic analysers
- Guiding users through troubleshooting via phone and video calls
- Escalating unresolved technical issues to the Field Service Engineering team
Responsibilities: Hours are 37.5 hours per week, Monday – Friday.
Your Background:
- A competent background in a service engineering capacity gained within any high‑value capital equipment environment
- Applications are encouraged from engineers with a broad range of backgrounds, including laboratory device, medical device, pharmaceutical device, ex‑forces engineers (medical & dental, weapons systems, radar) and a wide range of other electronic or electro‑mechanical sectors
- A qualification in engineering, electronics or a science‑based subject to a minimum of ONC level
- Applicants are welcome from field service engineers from a broad base of sectors, as full and comprehensive product training will be provided
Overall Earnings: £43,500 total earnings (Basic Salary £37,500, Bonus £6,000). Excellent benefits package. Hybrid working role with the option of two days a week from home and three days in the office.
Technical Support Engineer, Medical Pathology Analysers in Milton Keynes employer: Energy Jobline CVL
Join a well-established property maintenance contractor in Birmingham, where you will enjoy a supportive work culture and the opportunity for career progression. With benefits such as a company van, fuel card, and ongoing training, this role not only offers stability but also the chance to develop your skills in a hands-on environment backed by an experienced office team. Experience a rewarding career with guaranteed annual leave and social events that foster a strong team spirit.
