At a Glance
- Tasks: Provide technical support for mechanical products and assist customers with queries.
- Company: Join a multinational engineering company with diverse sectors like automotive and aerospace.
- Benefits: Attractive salary, career progression, free lunches, and excellent pension.
- Other info: Dynamic role with hands-on experience and opportunities for personal development.
- Why this job: Make an impact in engineering while supporting innovative products and sales growth.
- Qualifications: Degree in Mechanical Engineering or related field; strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
An amazing opportunity for an engineer or candidate with some mechanical and a little electrical engineering understanding, to provide support to customers and the sales force team for technical matters. Join a multinational engineering company covering many sectors including automotive, aerospace, space, scientific, pharmaceutical, electronics, renewable energy, and food processing. This Technical support role will cover a mechanical product range, specialising in pneumatics, actuators and vacuums. Commercial and market awareness of the company's products. Supporting sales growth by training and proactive promotion of existing and new products. The focus for this role is mechanical products although the electrical/electronic interaction is becoming increasingly common.
Benefits
- Salary attractive, depending on experience
- Superb career and technical progression available
- Subsidised canteen
- Free lunches
- Excellent pension
- Private health cover
- 25 days holiday
- Company bonus
- Relocation package available where appropriate
Key Responsibilities
- Support for customer questions via phone and e-mail
- Process requests for special products and variations
- Analyse, check and report writing on customer product returns
- New product development proposal activity
- Market and competitor product analysis & understanding
- Supporting sales force with customer visits and application development
- Product management including training, new product introduction and supersession of discontinued product ranges
Essential Education, Skills and Experience
- Degree, HNC or HND in Mechanical Engineering or related discipline
- Able to communicate proficiently via telephone and email with both internal and external customers
- A methodical problem solver who is logical, organised and able to keep clear comprehensive records
- Ability to clearly and effectively present technical subjects, face-to-face and via webinar
- Experience working within an Engineering environment
- Hands-on testing and diagnostic experience
- Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
Desirable Experience
- Hands-on testing and diagnostic experience
- Experience with a Special purpose equipment designer or manufacturer
- Pneumatic or hydraulic systems or system design experience
- Previous experience in a Technical Sales Support or applications role
This description reflects the responsibilities and requirements of the role and is not intended to cover all duties that may be assigned.
Technical Support Engineer (Mechanical) in Milton Keynes, Buckinghamshire employer: Energy Jobline CVL
Join a leading multinational engineering company in Milton Keynes, where innovation meets opportunity. As a Technical Support Engineer, you'll benefit from an attractive salary, superb career progression, and a supportive work culture that values employee growth. Enjoy perks like a subsidised canteen, free lunches, excellent pension plans, and a generous holiday allowance, all while contributing to diverse sectors such as automotive and renewable energy.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer (Mechanical) in Milton Keynes, Buckinghamshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in mechanical or technical support roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss mechanical products, pneumatics, and any relevant electrical interactions. We want you to shine when they ask about your hands-on experience!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled technical challenges in the past. This will demonstrate your methodical approach and ability to manage multiple projects effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company right from the start.
We think you need these skills to ace Technical Support Engineer (Mechanical) in Milton Keynes, Buckinghamshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your mechanical and electrical engineering skills. We want to see how your experience aligns with the technical support role, so don’t be shy about showcasing relevant projects or roles you've had.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position and our company.
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure to demonstrate your communication skills in your application. Whether it's through clear writing or examples of past experiences, we want to know you can connect with customers effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Stuff
Make sure you brush up on your mechanical engineering knowledge, especially around pneumatics and actuators. Familiarise yourself with the company's product range and be ready to discuss how they fit into various sectors like automotive and aerospace.
✨Practice Your Communication Skills
Since you'll be communicating with customers and the sales team, practice explaining technical concepts in simple terms. Consider doing mock interviews or explaining topics to friends to build your confidence.
✨Showcase Problem-Solving Abilities
Prepare examples of how you've tackled technical problems in the past. Think about specific situations where you had to analyse issues and come up with solutions, as this will demonstrate your methodical approach.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, such as handling customer queries or managing multiple projects. Think through how you'd prioritise tasks and communicate effectively under pressure.
