At a Glance
- Tasks: Diagnose faults, install devices, and provide customer training in a dynamic field role.
- Company: Join a leading tech solutions provider with a strong reputation.
- Benefits: Earn up to £34,000, enjoy 26 days holiday, and access extensive training.
- Other info: Enjoy a fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be the face of the company, solving problems and delivering top-notch service.
- Qualifications: Strong networking skills and previous experience in print service roles.
The predicted salary is between 34000 - 34000 £ per year.
Overview
Role: Production Print / Photocopier Service Technician
Location: Field Based – North West – Greater Manchester / Lancashire / North Wales
Employer: Recruiter on behalf of a leading technology solutions provider
Pure Talent Group are looking for either a Production Print Service Technician or a Photocopier FSE interested to upskill to PPD to join a well‑established and respected technology solutions provider. In this field‑based role, you'll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best.
Responsibilities
- Diagnosing and resolving technical faults
- Installing and networking PPD devices
- Providing customer training to help users get the most from their equipment
- Working collaboratively with the wider service team to meet SLAs and performance targets
- Using tablets, laptops and diagnostic tools to support continuous service improvement
- Keeping your skills sharp through ongoing training, including hands‑on, computer‑based and occasional residential courses
This is a fast‑paced, varied role where no two days look the same, perfect for someone who thrives on problem‑solving and delivering exceptional customer service.
Skills & Qualifications
- Strong networking knowledge
- Excellent customer communication skills
- Previous experience in a Production Print Service Technician role or a Photocopier FSE interested in developing new skills
Benefits
- Up to £34,000
- 10% bonus
- 26 days holiday + bank holidays (with the option to purchase additional days)
- Access to extensive training and development, including award‑winning learning content
- Enhanced family leave
- Life assurance options
- An additional paid day off dedicated to mental health
- A generous pension plan to help maximise your future savings
- Discounts on activities, technology, restaurants and more
- An extra paid volunteering day each year
- Independent Employee Assistance Programme offering 24/7 wellbeing support for you and your immediate family
How to apply
Click the link below to submit your CV for consideration.
PPD / Print Production Field Service Engineer in Manchester employer: Energy Jobline CVL
Join a leading technology solutions provider in Manchester, where you'll enjoy a dynamic work environment that fosters professional growth and development. With competitive benefits including a generous holiday allowance, extensive training opportunities, and a strong focus on employee wellbeing, this role as a Print Production Field Service Engineer offers the chance to make a meaningful impact while working collaboratively with a dedicated team. Experience a culture that values innovation and customer service excellence, making it an ideal place for those looking to advance their careers in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land PPD / Print Production Field Service Engineer in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the role. Think about how your skills in networking and customer communication can shine through in your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace PPD / Print Production Field Service Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your networking knowledge and any previous roles related to production print or photocopier service. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Don’t forget to mention your passion for problem-solving and customer service, as these are key for us.
Show Off Your Technical Skills:Since this role involves diagnosing technical faults and installing devices, make sure to include any relevant technical skills or certifications you have. We love seeing candidates who are keen to keep their skills sharp through ongoing training!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to production print and photocopier systems. Be ready to discuss specific models and troubleshooting techniques, as this will show your expertise and confidence in the field.
✨Show Off Your Customer Service Skills
Since you'll be the face of the business, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've successfully resolved customer issues in the past, highlighting your ability to train users and ensure they get the most from their equipment.
✨Be Ready for Problem-Solving Scenarios
Expect to encounter hypothetical scenarios during the interview that test your problem-solving abilities. Practice articulating your thought process clearly, as this will showcase your analytical skills and how you approach technical challenges.
✨Emphasise Your Willingness to Learn
This role involves ongoing training and development, so make sure to express your enthusiasm for learning new skills. Share any relevant courses or certifications you've completed, and discuss how you plan to keep your skills sharp in the ever-evolving tech landscape.
