At a Glance
- Tasks: Support life-changing healthcare tech by troubleshooting and maintaining medical devices.
- Company: Join Genedrive, a leader in innovative molecular diagnostics.
- Benefits: Enjoy a competitive salary, private healthcare, and 25 days annual leave.
- Other info: Dynamic role with opportunities for professional growth and international travel.
- Why this job: Make a real impact in healthcare while travelling across the UK and internationally.
- Qualifications: 5+ years in field engineering with strong troubleshooting skills required.
The predicted salary is between 45000 - 45000 £ per year.
Looking for a field-based engineering role where your work directly supports life-changing healthcare technology? Join Genedrive and help deliver innovative molecular diagnostic solutions to healthcare providers across the UK and internationally.
Full-time, permanent position with frequent UK and international travel. Salary ranges from £35,000 to £45,000 per annum, depending on experience. Benefits include private healthcare, discretionary bonus, share option scheme, pension, income protection, death in service benefit, and 25 days annual leave plus bank holidays.
Please note: You must hold a full clean driving licence, be eligible for international travel, and successfully pass an Enhanced DBS check.
About Genedrive: Genedrive® is an affordable, real‑time nucleic acid amplification system designed to support rapid genetic stratification and inform clinical treatment decisions in emergency care settings. The business continues to develop and enhance its point‑of‑care diagnostic solutions, providing significant opportunities to expand access to molecular diagnostic testing technology globally. Genedrive's vision is to transform lives by enabling rapid access to the benefits of molecular diagnostics.
The role: As a Field Engineer, you will provide engineering support for Genedrive products at customer sites, delivering servicing, maintenance, repair, commissioning, and technical support activities across the company's medical device portfolio. You will play a key role in ensuring products consistently meet customer requirements and company standards while acting as a professional ambassador for the Genedrive brand. This position combines extensive customer‑facing field work with periods of office‑based activity at the company's Manchester headquarters. Travel requirements may vary significantly, including periods of extensive and international travel.
Key responsibilities:
- Troubleshoot Genedrive medical devices both remotely and on customer sites.
- Diagnose hardware and software issues and implement corrective actions.
- Commission and decommission medical devices within NHS and international healthcare environments.
- Carry out subsystem‑level fault‑finding using technical documentation and electronic schematics.
- Perform system maintenance, repairs, and software or hardware updates.
- Provide technical support and site preparation assistance to the commercial team.
- Act as the subject matter expert for Genedrive hardware and software operation.
- Prepare repair, maintenance, and rework instructions.
- Maintain accurate and up‑to‑date service documentation.
- Manage customer visits in line with agreed service level agreements.
- Liaise with engineering, commercial, service teams, and customers.
- Support manufacturing activities when required.
Skills and experience:
Essential:
- Minimum of 5 years' experience in a Field Engineer or Service Technician role working with electronic devices.
- Proven experience troubleshooting electronic systems using software tools and log files.
- Experience interpreting engineering drawings and carrying out fault‑finding activities.
- Experience handling and replacing ESD‑sensitive subsystems.
- Strong troubleshooting skills using technical documentation and software logs.
- Experience working within regulated environments and under customer or time pressures.
- Ability to troubleshoot equipment both in person and remotely.
- A proactive, solution‑focused approach.
- Eligibility for international travel across Europe, the Middle East, and the USA.
- Relevant qualifications supporting your engineering experience.
- Full clean driving licence.
Desirable:
- Experience with technologies including Bluetooth, IP networks, SFTP configuration, Wi‑Fi configuration, Windows command‑line tools, POCT1‑A/HL7 integration, Android OS, Android debug mode, Android OS updates, and BIOS configuration.
- City & Guilds 2377 qualification or equivalent PAT testing certification.
- Experience within the medical device or in vitro diagnostics sector.
Benefits:
- Competitive Salary + Discretionary bonus scheme.
- Private healthcare.
- Death in service benefit.
- Group income protection.
- Share option scheme.
- 25 days annual leave plus 8 bank holidays.
- Group personal pension scheme.
How to apply for the role:
If you have the skills and experience required for this Field Engineer position, we would love to hear from you. Click "Apply" today with your latest CV. You must be authorised to work in the UK. No agencies please.
Medical Device / IVD Field Engineer in M13 9XX in Manchester employer: Energy Jobline CVL
Genedrive is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside comprehensive benefits such as private healthcare, a discretionary bonus scheme, and a share option plan. With a dynamic work culture that fosters innovation and collaboration, employees have the opportunity to make a meaningful impact in the healthcare sector while enjoying the flexibility of field-based work combined with support from the Manchester headquarters. Join us to be part of a team that is dedicated to transforming lives through cutting-edge molecular diagnostic solutions.
