At a Glance
- Tasks: Provide top-notch technical support and service in hospitals, prisons, and universities.
- Company: Established engineering and manufacturing business with a strong growth trajectory.
- Benefits: Company car, generous holiday, pension scheme, and health benefits.
- Other info: Dynamic team environment with opportunities for career advancement.
- Why this job: Join a hands-on role that makes a real difference in critical environments.
- Qualifications: Experience in field service, customer-facing roles, and knowledge of electrical systems.
The predicted salary is between 30000 - 40000 £ per year.
Owen Daniels are supporting a well-established engineering and manufacturing business that, due to continued growth within their Field Service division, is looking to appoint a Field Service Engineer. This is a customer-facing, hands-on role where you’ll be at the frontline of the business, delivering high standards of service and technical support across critical environments.
As the Field Service Engineer, you’ll be responsible for providing market-leading technical support across the company’s full product range. You’ll work primarily within hospitals, prisons, and universities, supporting a mix of electrical and mechanical systems, with a particular focus on fire alarm systems and CCTV systems. The role is field-based, supported by a strong internal team, and offers excellent earning potential through paid travel time, overtime, and on-call allowances.
Responsibilities- Deliver high-quality technical support and customer service across the company's product range.
- Diagnose, repair, and maintain electrical and mechanical systems in the field.
- Identify and report product faults, early failures, and corrective actions.
- Improve efficiency through high first-time fix rates and reduced return visits.
- Work closely with internal teams to improve service performance and customer satisfaction.
- Experience in a field service or technical support role.
- Experience working with fire alarm systems and/or CCTV systems.
- Customer-facing experience with a strong service-driven mindset.
- Basic knowledge of electrical and communication systems.
- Full UK driving licence and eligibility for DBS clearance.
- Company car and on-call allowances.
- 25 days holiday plus bank holidays (rising with service).
- Pension scheme, death-in-service benefit, and bonus scheme.
- Health, wellbeing, share scheme, and regular company events.
Field Service Engineer - Essex in Essex Road in London employer: Energy Jobline CVL
Owen Daniels is an exceptional employer, offering a dynamic work environment for Field Service Engineers in Essex. With a strong focus on employee growth and development, the company provides comprehensive benefits including a company car, generous holiday allowance, and a supportive internal team that fosters collaboration and innovation. The culture prioritises high standards of service and technical excellence, making it a rewarding place to build a meaningful career while contributing to critical environments such as hospitals and universities.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Essex in Essex Road in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills before the interview. Brush up on your knowledge of fire alarm and CCTV systems, as well as any electrical and mechanical systems you might encounter. Confidence in your expertise can really set you apart!
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Engineer - Essex in Essex Road in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in field service and technical support. We want to see how your skills match up with the role, especially your work with fire alarm and CCTV systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about delivering high-quality customer service and how you’ve tackled challenges in previous roles. Keep it engaging and relevant!
Show Off Your Technical Skills:Don’t hold back on showcasing your technical know-how! Mention specific electrical and mechanical systems you’ve worked with, and any achievements that demonstrate your ability to diagnose and repair issues effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around fire alarm and CCTV systems. Be ready to discuss your previous experiences in diagnosing and repairing electrical and mechanical systems, as this will show you’re the right fit for the role.
✨Customer Service is Key
Since this role is customer-facing, prepare examples of how you've delivered excellent service in the past. Think about situations where you went above and beyond to solve a customer's problem or improve their experience.
✨Show Your Problem-Solving Skills
Be ready to talk through specific challenges you've faced in the field and how you resolved them. Highlight your ability to diagnose issues quickly and efficiently, as well as any improvements you've made to processes that led to better service outcomes.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s products and services, as well as their approach to customer satisfaction. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
