At a Glance
- Tasks: Maintain and repair high-end entrance systems at customer sites across London.
- Company: Join Boon Edam, a global leader in entrance solutions with a dynamic team.
- Benefits: Enjoy competitive pay, a company vehicle, and opportunities for skill development.
- Other info: Flexible working hours with potential for overtime and career growth.
- Why this job: Be the face of innovation while working hands-on in a tech-driven environment.
- Qualifications: Experience in field service or maintenance roles; strong problem-solving skills required.
The predicted salary is between 35000 - 40000 £ per year.
Boon Edam is a world market leader in commercial, high-end entrance solutions. We have manufacturing facilities in the Netherlands, USA, and China, with a network of international sales offices supporting our customers worldwide.
About the Role
Are you a hands-on technician who takes pride in delivering high-quality service in live environments? We're looking for a Field Service Engineer based in London to support the servicing and maintenance of our entrance systems across customer sites. This is a varied, customer-facing role where you'll be a visible ambassador for Boon Edam, working independently and as part of a wider service and installs team to ensure our products are maintained and repaired safely, efficiently, and right first time. This role includes a 5-day working pattern across 7 days, with mandatory weekend working in line with one of the following patterns:
- Wednesday to Sunday
- Thursday to Monday
- Friday to Tuesday
- Saturday to Wednesday
Key Responsibilities
- Carrying out reactive and planned maintenance, repairs and installations on entrance systems.
- Attending customer sites promptly, managing your workload to meet service schedules and call-out requirements.
- Communicating clearly with customers, including providing ETAs and end of day updates.
- Ensuring all works are completed safely, efficiently and in compliance with RAMS and site-specific requirements.
- Accurately completing job sheets, reports, timesheets and documentation using company systems.
- Maintaining company tools, PPE and vehicle to a high professional standard.
- Building positive working relationships with customers and internal colleagues.
- Sharing technical knowledge and supporting colleagues when required.
This role requires someone who is organised, professional and comfortable working alone in live customer environments. Flexibility is required to support service demands and customer commitments.
What skills and experience are required to perform this role?
Essential
- Experience working in a field-based service, maintenance or installation role, ideally within a technical or construction-related environment.
- Strong technical and problem-solving skills, with the ability to work confidently on customer sites.
- Working knowledge of Health & Safety requirements within live or operational environments.
- Excellent communication and time management skills, with a customer-focused approach.
- Full UK driving licence and willingness to travel across London and surrounding areas.
Desirable
- Relevant electro-mechanical qualifications, CSCS, EN16005 or similar certifications are desirable but not essential.
What can you expect from us?
You can expect a permanent, London-based field role with a company vehicle for business use only. 40 hours per week, working 07:00 - 15:30, with 30 minutes unpaid lunch with frequent overtime. Competitive pay and benefits. Ongoing support and opportunities to develop your technical skills.
Additional Information: Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to race, gender, or belief, disability, sexual orientation, or status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process.
Field Service Engineer - Entrance Solutions in London employer: Energy Jobline CVL
Boon Edam is an exceptional employer, offering a dynamic work environment in London where Field Service Engineers can thrive. With a strong commitment to employee development, competitive pay, and a supportive culture, we empower our team to deliver high-quality service while enjoying the benefits of a permanent role with a company vehicle. Join us to be part of a leading global brand that values your skills and fosters professional growth.
