At a Glance
- Tasks: Coordinate installations, manage schedules, and ensure smooth communication between customers and engineers.
- Company: Join a well-established and growing business with a supportive team culture.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Other info: Inclusive workplace that values diversity and supports individual growth.
- Why this job: Be the key point of contact and make a real difference in customer experiences.
- Qualifications: Strong organisational skills and previous experience in coordination or customer service roles.
The predicted salary is between 30000 - 40000 £ per year.
A well‑established and growing business is seeking an organised and proactive Installation Coordinator to join its team. This is a varied role that will see you acting as the key point of contact between customers, engineers, and suppliers to ensure installations are planned and delivered efficiently. The successful candidate will be responsible for coordinating installation schedules, communicating with customers, liaising with engineering teams, and ensuring stock is available to meet project deadlines.
Key Responsibilities
- Schedule and coordinate installation appointments with customers
- Liaise with engineering teams to plan and manage installation workloads
- Communicate with customers regarding appointments, updates, and project progress
- Monitor stock levels and chase suppliers to ensure materials are available when required
- Manage installation schedules and resolve any logistical issues
- Maintain accurate records and update internal systems
- Handle customer enquiries via telephone and email
- Support the wider operations team with administrative tasks
- Ensure a smooth and professional customer experience from booking through to installation
Skills & Experience Required
- Previous experience within a coordination, scheduling, administration, customer service, or operations role
- Strong organisational skills with the ability to prioritise a busy workload
- Excellent communication and relationship‑building skills
- Strong attention to detail and accuracy
- Confident using Microsoft Office packages, including Outlook and Excel
- Ability to remain calm under pressure and manage multiple tasks simultaneously
- A proactive and customer‑focused approach
This role would suit candidates from Administration, Scheduling, Service Coordination, Operations Support, Customer Service, Installations Coordination, or Planning backgrounds who enjoy a varied role and working closely with both customers and internal teams.
Installation Engineer in Aldermaston, Berkshire employer: Energy Jobline CVL
Join a well-established property maintenance contractor in Birmingham, where you will enjoy a supportive work culture and the opportunity for career progression. With benefits such as a company van, fuel card, and ongoing training, this role not only offers stability but also the chance to develop your skills in a hands-on environment backed by an experienced office team. Experience a rewarding career with guaranteed annual leave and social events that foster a strong team spirit.
