At a Glance
- Tasks: Lead the design and optimisation of ISP networks while mentoring junior engineers.
- Company: Modern Networks, a growing IT Managed Service Provider and ISP since 2000.
- Benefits: Great career prospects, work-life balance, 25 days annual leave, and a supportive team.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Deep expertise in ISP network design and relevant professional certifications.
The predicted salary is between 60000 - 75000 £ per year.
Who we are: Modern Networks, established in 2000, is a growing IT Managed Service Provider (MSP) and Internet Service Provider (ISP) specialising in delivering services to the property management sector and commercial businesses nationwide. We work closely with customers to deliver a wide range of IT services, from endpoint technology to connectivity and telephony. Our partnerships with market‑leading vendors enable us to deliver first‑class services and solutions.
The Job: The Network & Systems Engineer is the senior subject‑matter expert for the ISP core network and Operations Support Systems (OSS). The role is responsible for ensuring the ISP network and platforms are robust, reliable, well‑designed, and continuously improving. The role focuses on deep technical ownership, engineering quality, innovation, and mentorship, acting as a high‑level technical escalation point and trusted advisor to the Head of Technology & Engineering. While architectural direction and major strategic decisions sit with the Head of Technology & Engineering, this role provides authoritative technical input, recommendations, and hands‑on expertise within agreed architectural frameworks.
What we are looking for:
- Deep expertise in ISP network design, performance optimisation, and troubleshooting, ideally supported by professional‑level qualifications (e.g. JNCIP or equivalent experience)
- Relevant certifications (e.g., CCNA, CCNP, Fortinet NSE, JNCIA, etc.)
- Strong understanding of ISP routing and transport technologies, including BGP, MPLS, OSPF, and related control‑plane and data‑plane concepts
- Hands‑on experience operating and evolving multi‑vendor network environments, ideally including Juniper, Mikrotik, and Cisco platforms
- Proven experience designing and operating secure network and systems architectures, including AAA, RADIUS, TACACS, and 802.1X
- Hands‑on experience operating, designing and supporting PPPoE infrastructure such as BNGs, LNSs and RADIUS.
- Strong understanding of systems architecture, platform reliability, observability, and service orchestration in an ISP environment
- Ability to analyse complex technical problems and produce clear, evidence‑based engineering recommendations
- Strong capability to research, test, and evaluate emerging technologies, translating findings into practical improvements
- Experience leading technical proofs‑of‑concept and prototyping improvements across reliability, automation, and operational efficiency
- Ability to design solutions that balance resilience, security, scalability, and operational simplicity
What you’ll get from us:
- Great prospects - once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us.
- Knowledgeable, high-achieving, experienced and fun colleagues
- A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
- Commitment to diversity - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.
- 25 days annual leave + bank holidays
Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home here at Modern. Or if you’re still not convinced, drop us a line – we’ll arrange an informal chat about the role.
Senior ISP Network & Systems Engineer – Core Network & OSS in Hitchin employer: Energy Jobline CVL
At Modern Networks, we pride ourselves on being an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. Our commitment to employee growth is evident through ample opportunities for professional development and mentorship, all while maintaining a healthy work-life balance. With a supportive team of knowledgeable colleagues and a focus on diversity, we ensure that every employee feels valued and empowered to contribute to our mission of delivering exceptional IT services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ISP Network & Systems Engineer – Core Network & OSS in Hitchin
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in a similar field. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in ISP network design and systems architecture, making you stand out from the crowd.
✨Tip Number 3
Don’t be shy about reaching out directly to companies you’re interested in. A quick email or LinkedIn message can go a long way. Express your enthusiasm for their work and let them know how you can contribute to their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to tailor your application to highlight your deep expertise in ISP technologies and your passion for delivering top-notch services.
We think you need these skills to ace Senior ISP Network & Systems Engineer – Core Network & OSS in Hitchin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your expertise in ISP network design and any relevant certifications you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your hands-on experience with multi-vendor environments – we love that!
Showcase Problem-Solving Skills:In your application, give examples of complex technical problems you've tackled and how you approached them. We’re looking for someone who can analyse issues and provide clear, evidence-based recommendations, so let us know how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around ISP network design and the specific technologies mentioned in the job description. Be ready to discuss your hands-on experience with BGP, MPLS, and other routing protocols, as well as any relevant certifications you hold.
✨Showcase Problem-Solving Skills
Prepare to discuss complex technical problems you've faced in the past and how you approached solving them. Use clear examples that highlight your analytical skills and ability to produce evidence-based recommendations, as this is crucial for the role.
✨Demonstrate Leadership and Mentorship
Since the role involves acting as a trusted advisor and mentor, think of instances where you've led projects or guided colleagues. Be ready to share how you’ve contributed to team success and fostered a collaborative environment.
✨Ask Insightful Questions
Prepare thoughtful questions about Modern Networks' approach to network reliability and innovation. This shows your genuine interest in the company and helps you gauge if their values align with yours, especially regarding work-life balance and career progression.