Field Service Engineer (Locomotives) in Guildford, Surrey

Starting Salary £46,125 (£41,000 base salary + 12.5% shift allowance). Hours paid door-to-door + all overtime at time and a half.

Do you enjoy working hands on? Do you have a passion for troubleshooting? Do you pride yourself in your technical knowledge and communication skills? Electro‑Motive Diesel are looking for a Field Service Engineer who will primarily be operating between Eastleigh, Tonbridge in Kent and the Midlands. This role would be ideal for an experienced technician with a track record of dealing with diesel engine technology/equipment.

As part of the Field Service Engineer team, you will be instrumental in maintaining the customer’s locomotive fleet to ensure safe and reliable operation, through the delivery of proactive and reactive, scheduled and unscheduled maintenance at various locations including railway sidings, depots and customer sites. You will take a proactive approach to identifying and reporting potential issues and defects that could lead to loco failure or problems with reliability. In delivering a reliable service for our customers you will take part in the on-call roster. Overnight stays may be required where work cannot be completed in a set time. This is predominantly a lone working role where you will be expected to work autonomously using tools and procedures available to you as well as your own initiative and skillset, to ensure vehicles are reliable and accessible for the customers' services. You will be supported by a friendly and dedicated team and approachable managers who care about every team member and provide individual self-development through continuous training.

Responsibilities

• Carrying out scheduled maintenance, repair, overhaul, modification and fault-finding activities.
• Responding to the customer’s unscheduled events in a rapid & efficient manner while delivering high standards of engineering workmanship, to include detailed reports and documentation.
• Complete modifications and special checks within the scheduled maintenance.
• Acting as a role model with a safety mindset exemplifying the company’s QHSE Policies and Core values.
• Building productive and effective working relationships with company staff, peers and customers.
• Partaking in a 24/7 on-call roster to provide out of hours support to the customer. You will cover 1 week in 10 for nights and 1 week in 10 for days (including weekends).
• Ensuring all work is documented correctly through our maintenance management system.

Successful FSE candidates will be able to demonstrate the following:

Qualifications

• Essential: L3 Engineering Apprenticeship, BTEC Certificate/ONC in Engineering or European equivalent.
• Driving licence.
• Prior experience maintaining and repairing diesel electric locomotives, ideally experience working with Class 66 and Class 69.
• Desirable: Emergency First Aid Designated Person, Personal Track Safety.

Competencies / Experience

• Proven record of working effectively with Diesel engineering technology, associated systems and controls through experience gained in similar position/similar locomotive.
• Ability to meet people with ease and confidence, understanding and accommodating the customers' needs.
• Ability to self-start and proactively deliver the service.
• Strong communicator, able to foster relationships at all levels with both customers and peers.
• Able to be assertive and make decisions in a timely manner, but remain non-confrontational when handling or involved in conflict situations.
• A logical, analytical, and objective approach to problem solving and fault diagnosis.
• Detail focused with a disciplined and detailed approach to task completion.
• A safety-first mindset and clear understanding of the safety culture within the UK rail industry and how maintenance impacts on delivering safety.
• Reasonable IT skills with a knowledge of Microsoft Office.
• A flexible approach and attitude to working hours that are out of normal hours of work.

Applicants must have valid right to work in the UK.

Benefits

• Competitive salary paid door-to-door + overtime at 1.5x.
• 33 days holiday entitlement (inclusive bank holidays).
• 5% pension contributions.
• Life assurance scheme.
• Company sick pay.
• Employee assistance program.
• Retail discounts & Fuel cards.

About the Company

Progress Rail - Electro Motive Diesel is a subsidiary of Caterpillar, specialized in manufacturing, maintaining and overhauling diesel-electric locomotives across the world. For more than half a century, Electro‑Motive Diesel has hauled freight and passengers, powered ships, and generated electricity for over 100 countries around the globe. Becoming a part of Electro‑Motive Diesel means becoming a part of a challenging and bright future in our global marketplace.

Equal Opportunities Statement

Electro‑Motive Diesel Ltd are committed to providing an inclusive and welcoming workplace for all. We encourage applications from all sections of the community. If you require any assistance with the application or selection process, please reach out to the Recruiter to discuss.