Field Service Engineer in Newhaven, East Sussex

Sapien Engineering are seeking a capable and flexible Field Service Engineer to join our client’s team based in Newhaven, East Sussex.

This position would suit an engineer who enjoys a varied role, is comfortable travelling and staying away from home when required, and is equally happy working on customer sites or supporting the production and fit-out team within a factory environment.

When servicing work is not scheduled, the successful candidate will support initial installations, fit-out builds, and wider production activities alongside the factory team.

Key Responsibilities

• Carry out mechanical and electro-mechanical assembly, fit-out, servicing, and installation of products.
• Undertake servicing, commissioning, handovers, fault finding, and maintenance work on customer sites.
• Support initial installations and production fit-out activities within the factory when site servicing work is not scheduled.
• Work from mechanical and electrical drawings, sketches, and verbal instructions.
• Organise site requirements and equipment before leaving the factory to ensure efficient and professional service delivery.
• Submit detailed service and commissioning reports following customer visits.
• Ensure compliance with RAMS, site protocols, and health & safety procedures.

Qualifications & Experience

• Time-served technician/engineer with a minimum of 3–5 years’ experience in fit-out, servicing, commissioning, installation, and site-based engineering work.
• This role is approximately a 70/30 split in favour of mechanical engineering, therefore strong mechanical assembly, fit-out, and servicing experience is essential.
• Good working knowledge of electrical, electro-mechanical, and pneumatic systems would be highly beneficial.
• You do not need to be fully electrically qualified, but you should be comfortable working around electrical components, reading electrical drawings, and supporting fault-finding activities where required.
• Experience working with PLC‑based systems is desirable; training can be provided.
• Experience working to RAMS and completing formal site documentation and reports.

Package & Benefits

• Company van and fuel card
• Full expense package
• 20 days holiday plus Bank Holidays
• Ongoing training and development opportunities
• Location & Travel
• Based in Newhaven, East Sussex
• UK-wide travel required
• Occasional overseas travel may be required
• Regular overnight stays away from home expected
• Additional Requirements
• CSCS Card desirable.
• DBS Check desirable.
• Full and clean UK driving licence essential.
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