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For Companies At a Glance
- Tasks: Install and service professional coffee machines while delivering top-notch customer support.
- Company: Join a global leader in coffee machine manufacturing with a focus on innovation.
- Benefits: Enjoy a competitive salary, 30 days holiday, and a company van for personal use.
- Other info: Flexible work environment with training opportunities and overtime pay.
- Why this job: Make a real impact in the coffee industry while developing your skills and career.
- Qualifications: 2 years of electrical and mechanical experience required; strong attention to detail is a must.
The predicted salary is between 32000 - 36000 £ per year.
This role is a Field Service Engineer for a global market leader in the manufacture of professional coffee machines. It offers training and career opportunities and covers the Banbury and Birmingham areas (along the M40).
Duties
- Install and set up coffee equipment on customers’ premises, making electrical, water and drain connections in compliance with relevant legislation and company procedures.
- Conduct demonstrations of equipment at staff training sessions, covering safe use, beverage preparation and cleaning procedures.
- Attend customer sites to carry out routine servicing in line with established procedures.
- Attend customer sites for mechanical and/or electrical repairs to faulty or failed equipment.
- Assist insurance company surveyors in carrying out Pressure Boiler Inspections in line with PSSR 2000.
- Assist in the development of modifications and fitting of upgraded components to standard equipment.
- Accurately administer all installation, service, and repair activities through company systems.
- Identify and record chargeable calls, obtain signatures and verifications to prevent misunderstandings.
- Maintain and replenish spare parts per established system; take care of tools, test equipment and installation equipment.
- Ensure company vehicle is kept clean, tidy and serviced.
- Attend training as required; observe health and safety, fire and security procedures.
The Role
- Perform installation, service and repair work along an allocated service route.
- Conduct equipment demonstrations.
- Accurately administer installation, service and repair activities.
- Support efficient organization of work routines for team employees.
- Effectively manage time to meet deadlines.
- Consistently deliver superior customer service.
Experience Required
- Proven experience as a Field Service Engineer or a similar role.
- At least 2 years of electrical experience.
- At least 2 years of mechanical experience.
- Strong electrical and mechanical skills.
- Initiative and adaptability to changing requirements.
- Excellent attention to detail.
- Ability to follow company procedures and client specifications accurately and safely.
- Time management and deadline experience.
- Willingness to learn and attend training.
Benefits
- Excellent salary and career progression with training and development opportunities.
- Door to door pay.
- 30 days paid holiday per annum.
- Company pension.
- Work from home.
- Overtime payments for weekday and weekend work.
- Work 1 in 4 weekends.
- Full product training.
- Company van (available for private use).
- Specialist tools and full company uniform.
Additional Information
- Experience: Electrical: 2 years (required); Mechanical: 2 years (required)
- Work Authorization: United Kingdom (required)
- Work Location: In person
Field Service Engineer in Banbury, Oxfordshire employer: Energy Jobline CVL
Contact Detail:
Energy Jobline CVL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Banbury, Oxfordshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your electrical and mechanical expertise. When you get the chance to chat with potential employers, let them see what you can do!
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions and scenarios related to field service work. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Service Engineer in Banbury, Oxfordshire
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your electrical and mechanical experience in your application. We want to see how your skills match up with what we need for the Field Service Engineer role.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific duties and responsibilities mentioned in the job description. This shows us you’re genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read and understand. Avoid fluff and get straight to the facts!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Stuff
Make sure you brush up on your electrical and mechanical skills before the interview. Be ready to discuss specific experiences where you've installed or repaired equipment, especially in a field service context. This will show that you’re not just familiar with the theory but have practical experience too.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent customer service. Whether it’s resolving an issue or conducting a demonstration, be prepared to share how you’ve gone above and beyond for clients in the past.
✨Familiarise Yourself with Company Procedures
Research the company’s procedures and standards related to installation and servicing. Being able to reference their specific practices during the interview will demonstrate your commitment and understanding of their operations, making you a more attractive candidate.
✨Show Your Willingness to Learn
Highlight your eagerness to attend training and develop your skills further. Discuss any relevant courses or certifications you’ve completed, and express your enthusiasm for ongoing learning, especially in relation to new technologies in coffee machine manufacturing.