At a Glance
- Tasks: Inspect and maintain roof windows while delivering top-notch customer service.
- Company: Established client in the building materials sector with a strong reputation.
- Benefits: Competitive salary, overtime pay, company van, and paid expenses for overnight stays.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Join a dynamic team and make a real difference in building safety and aesthetics.
- Qualifications: Experience in field servicing and roofing; valid clean driving licence required.
The predicted salary is between 30000 - 30000 £ per year.
We’re seeking an experienced Service Engineer for an established client in the building materials sector. Covers North West, North East, and Scotland. Focus on roof windows inspection/maintenance with strong customer service and independence.
What you’ll do as Service Engineer:
- Inspect, maintain, and repair roof windows; visit commercial/public sites and new builds
- Install accessories (e.g., blinds)
- Communicate with customers, address concerns, and deliver excellent service
- Complete service reports, record serial numbers and photos, and update completion certificates
- Promote health and safety; support internal/external teams
Requirements:
- Valid clean driving licence
- Field-based servicing experience
- Roofing experience and working at height training are desirable
- Proven experience in a similar role
Working details:
- Full-time, Monday–Friday, 40 hours
- Flexible start/finish; occasional overnight stays (expenses paid, door-to-door)
Benefits:
- Salary circa £30,000 (negotiable) plus overtime at 1.25x and 10% bonus
- Company van, fuel card; expenses paid during overnight stays
- Permanently, full-time role
Field Engineer in Newcastle upon Tyne, Tyne & Wear employer: Energy Jobline CVL
Join a leading company in the building materials sector as a Field Engineer in Newcastle upon Tyne, where you will enjoy a supportive work culture that prioritises employee growth and development. With competitive salary packages, flexible working hours, and opportunities for overtime, this role offers not just a job, but a rewarding career path in a dynamic environment focused on customer satisfaction and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in Newcastle upon Tyne, Tyne & Wear
✨Tip Number 1
Network like a pro! Reach out to your connections in the building materials sector, especially those who know about roof windows. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss your field-based servicing experience and any roofing knowledge you have. Use specific examples to demonstrate how you’ve tackled challenges in the past.
✨Tip Number 3
Be customer-focused! Since this role involves a lot of customer interaction, prepare to talk about how you’ve provided excellent service in previous jobs. Highlight your communication skills and how you handle concerns.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Engineer in Newcastle upon Tyne, Tyne & Wear
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in field-based servicing and roofing. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your past roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Service Engineer role. Share specific examples of your customer service skills and any experience you have with roof windows.
Show Off Your Independence:Since this role requires a bit of independence, make sure to mention any experiences where you’ve worked autonomously. We love candidates who can take initiative and manage their own time effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Stuff
Make sure you brush up on your knowledge of roof windows and the specific maintenance tasks involved. Familiarise yourself with common issues and solutions, as well as any relevant health and safety regulations. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in delivering excellent service. Think of specific examples where you’ve gone above and beyond for a customer, and how you handled any challenges that arose. This will highlight your independence and problem-solving abilities.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your practical knowledge and decision-making skills. For instance, they might ask how you would handle a difficult customer or what steps you’d take if you found a safety issue during an inspection. Practising these types of questions can help you feel more confident.
✨Dress the Part
Even though it’s a field-based role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows that you respect the opportunity and are serious about the position. Plus, it sets a positive tone for the conversation.
