At a Glance
- Tasks: Build and repair electrical catering equipment while providing top-notch customer support.
- Company: Join a growing engineering business in Sutton-in-Ashfield with a hands-on culture.
- Benefits: Earn £14.50 per hour, plus overtime, healthcare, food vouchers, and a Christmas bonus.
- Other info: Enjoy a permanent role with great career growth and team collaboration opportunities.
- Why this job: Make a real impact by solving technical issues and supporting customers directly.
- Qualifications: Experience in electrical assembly and troubleshooting; strong communication skills are a must.
The predicted salary is between 30000 - 30000 £ per year.
A growing engineering and catering equipment business is looking to appoint an Electrical Build & Technical Support Technician to support machine build, repair, and customer support activities from their Sutton-in-Ashfield site. This is a hands-on role combining practical electrical assembly and repair work with customer troubleshooting and technical support. Approximately 75-80% of the role is focused on building and repairing machines, with the remaining time spent supporting customers remotely via phone and email to diagnose faults using photos and videos where required. The equipment is modular rather than highly complex electronics-based, so the emphasis is on practical fault finding, component replacement, and logical troubleshooting.
Responsibilities
- Electrical assembly and machine build work.
- Repair and fault finding on catering equipment.
- Wiring, soldering, crimping, and component replacement.
- Supporting customers remotely with troubleshooting and diagnostics.
- Coordinating another Technician in a team lead capacity.
- Taking ownership of technical issues through to resolution.
Qualifications & Requirements
- Good electrical assembly experience.
- Practical fault-finding and troubleshooting ability.
- Experience with wiring, soldering, crimping, or electrical components.
- Strong communication and customer support skills.
- A hands-on and proactive approach.
- Previous supervisory or team lead experience would be beneficial, but is not essential.
This is a permanent, site-based role in Sutton-in-Ashfield, moving to NG17 2JN around August/September. Working hours are Monday to Friday, 8 am-5 pm. Package includes £14.50 per hour. Overtime paid at 1.5×. Healthcare. Monthly food vouchers. Christmas bonus. Additional holiday entitlement with service. Pension. Staff events.
Electrical Build & Technical Support role in Sutton-in-Ashfield employer: Energy Jobline CVL
Join a dynamic engineering and catering equipment business in Sutton-in-Ashfield, where your skills as an Electrical Build & Technical Support Technician will be valued and nurtured. With a strong emphasis on employee growth, our supportive work culture offers competitive pay, overtime opportunities, and a range of benefits including healthcare, monthly food vouchers, and a Christmas bonus. Experience a hands-on role that not only allows you to develop your technical expertise but also fosters meaningful customer interactions in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Electrical Build & Technical Support role in Sutton-in-Ashfield
✨Tip Number 1
Get to know the company! Research their products and services, especially in catering equipment. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves a lot of practical fault finding, brush up on your electrical assembly techniques and be ready to discuss your hands-on experience during interviews.
✨Tip Number 3
Show off your communication skills! As you'll be supporting customers remotely, be prepared to demonstrate how you can explain technical issues clearly and effectively. Maybe even share a past experience where you resolved a customer issue.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Electrical Build & Technical Support role in Sutton-in-Ashfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your electrical assembly experience and troubleshooting skills. We want to see how your hands-on approach aligns with the role, so don’t hold back on showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Electrical Build & Technical Support Technician role. Share specific examples of your past experiences that relate to the job description, especially in customer support and technical troubleshooting.
Show Off Your Communication Skills:Since this role involves supporting customers remotely, we need to see your strong communication skills in action. Whether it’s in your CV or cover letter, highlight instances where you’ve successfully resolved issues or communicated complex information clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Electrical Basics
Brush up on your electrical assembly skills and fault-finding techniques. Be ready to discuss your hands-on experience with wiring, soldering, and crimping. They’ll want to see that you can talk the talk and walk the walk!
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've diagnosed and resolved technical issues in the past. Think about times when you’ve supported customers remotely and how you approached those challenges. Real-life scenarios will impress them!
✨Communicate Clearly
Since this role involves a lot of customer support, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would guide a customer through troubleshooting over the phone or via email.
✨Teamwork Makes the Dream Work
If you have any supervisory experience, be sure to highlight it! Discuss how you’ve coordinated with others in a team setting. Even if you haven’t led a team before, showing that you can collaborate effectively is key.
