At a Glance
- Tasks: Support the transformation of a landmark tower into a state-of-the-art workplace.
- Company: Join CBRE Global Workplace Solutions, a leader in facilities and corporate real-estate management.
- Benefits: Gain valuable experience, work in a dynamic environment, and develop your technical skills.
- Other info: Flexible working hours and opportunities for career growth in a supportive team.
- Why this job: Be part of an exciting project and make a real impact in critical client environments.
- Qualifications: Good technical skills, City & Guilds in Electrical, and strong communication abilities.
The predicted salary is between 35000 - 45000 £ per year.
CBRE Global Workplace Solutions is a leading provider of integrated facilities and corporate real‑estate management. We are recruiting a Critical Services Shift Technician to join the team in London.
About the Role
The critical services technician will support the transformation of a landmark tower into a state‑of‑the‑art workplace. The role focuses on technical maintenance in critical client environments, working a continental shift pattern that includes days and nights.
Role Responsibilities
- Qualify and act as an appointed Authorized Person (AP) within 6 months of onboarding.
- Maintain an up‑to‑date log of completed work and outstanding items through the in‑house system.
- Ensure contractors and staff comply with all company, client safety, and security requirements.
- Participate in the critical services training program.
- Maintain effective communication with the client and management team.
- Collaborate with other technicians to resolve operational problems.
- Cover holidays, training and sickness for other shift team members.
- Track and complete Planned Preventative Maintenance and provide condition assessments of plant and equipment.
- Log all out‑of‑line situations with incident reports.
- Follow existing procedures for straightforward issues, exercising limited discretion.
- Deliver outputs by following defined procedures and processes under close supervision.
Role Requirements
Essential Skills
- Good technical and fault‑finding skills.
- Minimum City & Guilds in Electrical (or HNC).
- Excellent administrative skills.
- Computer literate, highly conversant in Microsoft Office.
- Strong interpersonal and communication skills.
- Procedure writing.
Desirable Skills
- Apprenticeship (or equivalent programme in Electrical / Mechanical Installation).
- Report writing.
Knowledge
- Excellent knowledge of Mechanical & Electrical Services operations.
- Ability to interrogate and operate BMS systems.
- Knowledge of business‑critical services such as UPS, generators and comms rooms.
- 18th Edition IEE regulations (desirable).
- HV trained (desirable).
Aptitude
- Work under own initiative, with high personal integrity and ownership of issues.
- Organise and manage own workload.
- Effective communication at all seniority levels.
- Understand customer needs and standards.
- Presentable and professional appearance.
- Self‑motivated with drive for exceptional service.
- High energy, confident, and stable in demanding environments.
- Prioritise and deliver under pressure.
- Make sound decisions based on fact and experience.
Core Competencies
- Exceptional customer focus and responsiveness.
- Good understanding of customer requirements.
- Build enduring relationships.
- Good verbal and written communication skills.
- Analytical mindset.
Additional Circumstances
- Provide out‑of‑hours accessibility as part of escalation procedure.
- Flexibility regarding working hours.
Critical Service Shift Technician in London employer: Energy Jobline CVL
CBRE Global Workplace Solutions is an exceptional employer, offering a dynamic work environment in the heart of London where you can contribute to transforming a landmark tower into a cutting-edge workplace. With a strong focus on employee development through comprehensive training programmes and opportunities for growth, we foster a collaborative culture that values technical expertise and customer service excellence. Join us to be part of a team that prioritises safety, innovation, and professional integrity while enjoying the benefits of working in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Critical Service Shift Technician in London
✨Tip Number 1
Network like a pro! Reach out to current employees at CBRE or in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical maintenance and customer service. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your personality! During interviews, let your passion for the role shine through. Talk about your experiences and how they align with the responsibilities of a Critical Services Shift Technician.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Critical Service Shift Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Critical Service Shift Technician role. Highlight your technical skills, especially in Electrical and Mechanical services, and any relevant experience that shows you can handle the responsibilities outlined in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with BMS systems and your ability to work under pressure, as these are key aspects of the job.
Show Off Your Communication Skills:Since strong communication is essential for this role, make sure to demonstrate your interpersonal skills in your application. Whether it's through your CV or cover letter, show us how you've effectively communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Energy Jobline CVL
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around Mechanical & Electrical Services operations. Be ready to discuss your experience with BMS systems and any relevant qualifications like your City & Guilds in Electrical. This will show that you're not just a good fit on paper but also in practice.
✨Show Off Your Communication Skills
Since the role involves effective communication with clients and team members, prepare examples of how you've successfully communicated in past roles. Think about times when you resolved operational problems or collaborated with others, as this will highlight your interpersonal skills.
✨Demonstrate Your Problem-Solving Ability
Be prepared to discuss specific instances where you've had to troubleshoot or resolve issues under pressure. The interviewers will want to see that you can think on your feet and make sound decisions based on facts and experience, so have a few stories ready to share.
✨Understand the Company Culture
Research CBRE Global Workplace Solutions and understand their values and mission. Tailor your responses to reflect how your personal integrity and customer focus align with their expectations. This will help you stand out as someone who is not only qualified but also a great cultural fit.
