Technical Architect (Power Platform)
Salary: up to £85,000 Clearance: BPSS Start: 11 January 2027
We are looking for a Power Platform Technical Architect to lead the technical side of a four-week discovery into service-desk and chatbot options. You will assess Microsoft capabilities, design the target architecture and make sure every option is secure, supportable and fit for a government technology environment.
What you will do
Set the technical architecture approach and decision framework for the discovery.
Assess Power Platform and related Microsoft capabilities for form intake, workflow, queue management, service levels, dashboards, chatbot interactions and escalation.
Evaluate Power Apps, Power Automate, Dataverse, Power Pages, Power BI, Dynamics 365 Customer Service and Microsoft Copilot Studio where appropriate.
Assess integration options with and access management, content, document, notification and reporting services.
Define the data model for requests, users, documents, queues, statuses, service levels, approvals, escalation and audit history.
Assess data classification, retention, privacy, accessibility, security, environment management and operational support needs.
Define how development, test and production environments, managed solutions, connection references and deployment pipelines should be used.
Keep prototype decisions proportionate to a short discovery while giving credible evidence of feasibility.
Guide developers on solution structure, non-functional requirements and reusable design patterns.
Identify constraints, dependencies, risks and decisions that need stakeholder input.
Support effort estimates, delivery phasing, licensing considerations and the skills needed for implementation.
Expected outputs
Technical option assessment.
Architecture and integration views.
Data, security and environment governance recommendations.
Technical feasibility evidence for the prototypes.
Documented architecture risks, constraints and dependencies.
Indicative implementation architecture, delivery phases and technical resource profile.
What you will bring
Extensive experience designing enterprise solutions on Microsoft Power Platform.
Deep knowledge of Power Apps, Power Automate and Dataverse.
Strong experience of workflow, case management, service-desk or conversational service architecture.
Experience integrating Microsoft cloud services with enterprise , data, document management and reporting platforms.
Technical Architect (Power Platform) in Newcastle upon Tyne, United Kingdom employer: Energy Jobline ATTB
Future Group is an excellent employer for those seeking a rewarding career in civil engineering, particularly in the telecoms sector. With a strong commitment to safety and quality, employees benefit from a supportive work culture that encourages skill development and career advancement. The opportunity to travel across the UK adds a unique dimension to the role, making it an exciting place to grow professionally while contributing to impactful projects.
