At a Glance
- Tasks: Provide desktop support and IT service management for the scientific community.
- Company: SLB is a global tech leader driving energy innovation for a balanced planet.
- Benefits: Gain hands-on experience in a dynamic environment with state-of-the-art facilities.
- Why this job: Join a diverse team, learn about IT service delivery, and make a real impact.
- Qualifications: Studying towards a Bachelors or Masters in Computer Science or related field.
- Other info: This is a 12-month internship starting in Summer 2025.
Job title: IT Support Intern (12 months) About SLB: We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization.Global in outlook, local in practice β and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally. Location: Cambridge, UKSLB Cambridge Research (SCR) is part of SLB\βs global network of research and engineering centres. SCR is a dynamic, multidisciplinary environment with state-of-the-art research and computing facilities. We work on applied research projects in the physical sciences to meet the current and future challenges of the industry. Description & Scope You will work with the global IT organisation to provide desktop support and IT service management to the scientific community in Cambridge. You will be exposed to a wide range of tools and business processes. This is a great opportunity to learn about IT service delivery and management.Essential Responsibilities and Duties: Troubleshoot and resolve PC incidents Hardware & software maintenance and support Asset management Coordinate with Break/Fix vendor for hardware repair Assist and work closely with IT security issue and virus eradication effort Comply with IT standard processes and procedures Active participation in regular staff meetings as coordinated by Service Delivery manager Maintain working area to professional standards Comply with Schlumberger QHSE and IT security policies Assist in running local and virtual conferences in our state-of-the-art conferencing facilities. Required Skills & Qualifications Studying towards a Bachelors or Masters in Computer Science, Networking or related field. Competencies: A familiarity with PC hardware and Microsoft software Great customer focus Show initiative to identify and solve interesting technical problems and share the results with the wider organisation The ability to communicate technical issues to a wide audience SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
IT Support Intern (12 months) - Starting Summer 2025 employer: Energy Job Search
Contact Detail:
Energy Job Search Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Support Intern (12 months) - Starting Summer 2025
β¨Tip Number 1
Familiarise yourself with SLB's values and culture. Understanding their commitment to diversity and inclusion will help you align your approach during interviews and discussions, showcasing how you can contribute to their inclusive environment.
β¨Tip Number 2
Brush up on your technical skills related to PC hardware and Microsoft software. Being able to demonstrate your troubleshooting abilities in real-time scenarios can set you apart from other candidates.
β¨Tip Number 3
Network with current or former employees of SLB, especially those in IT roles. They can provide valuable insights into the company culture and the specific skills that are highly regarded within the team.
β¨Tip Number 4
Prepare to discuss your problem-solving experiences in detail. Be ready to share examples of how you've identified and resolved technical issues, as this is a key competency for the role.
We think you need these skills to ace IT Support Intern (12 months) - Starting Summer 2025
Some tips for your application π«‘
Understand the Company: Familiarise yourself with SLB's mission and values. Highlight your understanding of their commitment to diversity and innovation in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences related to IT support, such as familiarity with PC hardware and Microsoft software. Emphasise any customer service experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention specific examples of how you've solved technical problems or provided excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Energy Job Search
β¨Research SLB and Its Culture
Before your interview, take some time to understand SLB's mission and values. Familiarise yourself with their commitment to diversity and inclusion, as well as their focus on innovation in energy technology. This will help you align your answers with their culture and demonstrate your genuine interest in the company.
β¨Showcase Your Technical Skills
As an IT Support Intern, you'll need to demonstrate your familiarity with PC hardware and Microsoft software. Be prepared to discuss any relevant projects or experiences where you've successfully troubleshot technical issues. Highlight your problem-solving skills and how you've used them in practical situations.
β¨Emphasise Customer Focus
SLB values great customer service, so be ready to share examples of how you've provided support in previous roles or during your studies. Discuss how you approach understanding user needs and resolving their issues effectively, showcasing your ability to communicate technical information clearly.
β¨Prepare Questions for Your Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and helps you assess if SLB is the right fit for you. Consider asking about the team dynamics, opportunities for learning and development, or how they handle IT security challenges. This will also demonstrate your proactive nature and engagement.