Electronics Product Support Engineer

Job Description Summary

Join our Sustaining Engineering team to safeguard the in‑service performance of mission‑critical display and controller products for a diverse customer base. In this role, you’ll troubleshoot complex issues, lead corrective actions, and drive continuous improvements that make a real difference for our customers, the business, and your own development.

Job Description

What you’ll do

• Lead investigations into in‑service product issues; apply structured RCCA to identify root cause and implement durable corrective actions in the field

• Monitor product health using FRACAS, analyze trends, and prioritize actions that improve reliability and availability

• Provide timely, expert responses to technical/engineering queries from in‑service customers; ensure performance meets approved requirements

• Support new product entry‑into‑service (EIS) by validating readiness of product, processes, and approved maintenance data

• Maintain and interpret engineering drawings, schematics, and specifications; ensure configuration control and compliance with applicable standards

• Collaborate cross‑functionally (program, quality, manufacturing, supply chain, customer support) to accelerate resolution of complex issues

• Build capability across the team by sharing best practices and lessons learned; progress toward airworthiness authorizations with coaching

What you’ll bring

• Degree (or equivalent experience) in an electronic/electrical engineering discipline

• Hands‑on experience with complex electronics down to component level

• Proficiency using and maintaining engineering drawings, schematics, and specifications

• Proven ability to manage multiple projects simultaneously while maintaining attention to detail and regulatory compliance

• Strong problem‑solving mindset with clear documentation and follow‑through

• Confident communicator who can translate technical detail into concise, customer‑ready updates

Nice to have

• Experience with avionic displays, computing, and interface systems

• Familiarity with FRACAS, reliability analysis, and RCCA toolsets

• Background in airworthiness processes and approvals (with the opportunity to attain authorizations over time)

Growth and development

• Coaching and support to attain airworthiness authorizations and expand approval scope

• Increasing responsibility and visibility as you deliver results and mentor others

• Opportunities to lead cross‑functional initiatives that improve reliability, turnaround time, and customer satisfaction

Location

• Cheltenham, UK (occasional travel to customer or supplier sites may be required)

Why this role

• Make a direct impact on safety, reliability, and mission readiness

• Work with experienced multi‑disciplinary engineers in a supportive, high‑performance team

• Grow your career through meaningful challenges, ownership, and continuous learning

Ready to help us raise the bar every day? We’d love to hear from you.

At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

• Non‑contributory Pension
• Bonus
• Car allowance
• Life Assurance
• Group income protection
• Private medical cover
• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.

Additional Information

Relocation Assistance Provided: No