Project Support Coordinator - Livingston, Sheffield or Darwen

We are seeking a dedicated and organised Project Support Coordinator to join our team in the UK Industrial and Commercial Gas Metering and Utilities market. This role involves overseeing the full customer journey from sales through to project delivery. The successful candidate will manage client interactions, handle quotations, oversee project management via CRM, coordinate with suppliers and installation providers, and ensure the seamless delivery of all services.

Key Responsibilities

• Generate and provide client quotes.
• Maintain ongoing communication and support for customers.
• Address and resolve customer queries and issues promptly.
• Create and manage projects within the CRM system.
• Support project progress.
• Request and manage supplier quotations.
• Prepare and place purchase orders with suppliers.
• Ensure timely delivery of materials and services from suppliers.
• Assist the sales team in the preparation of proposals and contracts.
• Support sales activities and help drive customer engagement.
• Handle invoicing and ensure timely project completion administration.
• Maintain accurate and up-to-date records of all project-related activities.

Essential Skills and Attributes

• Excellent Time Management: ability to prioritize tasks and manage time efficiently to meet deadlines.
• Strong Organizational Skills: capability to handle multiple tasks and projects simultaneously, efficient in workload management and prioritizing tasks.
• Attention to Detail: high level of accuracy and precision in handling project details and documentation.
• Adaptability and Multitasking: flexible and capable of handling a dynamic work environment, ability to switch between tasks and manage different aspects of the project efficiently.
• Autonomous Work: proactive and able to work independently with minimal supervision.
• Strong problem-solving skills and decision-making ability.
• Excellent Communication Skills: strong verbal and written communication skills, ability to communicate effectively with clients, suppliers, and team members.

What you’ll need

• Previous experience in a project support or coordination role, preferably within the Industrial and Commercial Gas Metering sector.
• Proficient in using CRM systems and project management tools.
• Understanding of the gas utilities market and related regulatory requirements is advantageous.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Working with us you will benefit from

• Competitive compensation package – you’ll receive a starting salary of £25,077.
• Work life balance – you’ll benefit from 30 days holiday, which increases each year to a maximum of 35 days.
• Critical injury scheme – we take safety at work very seriously, with high levels of risk mitigation and excellent safety statistics.
• Down to earth and welcoming culture – you’ll be part of a friendly, welcoming and diverse team who are really looking forward to receiving the next intake of new starts.
• Future career opportunity – as we’re a large organisation covering end‑to‑end, meter‑to‑main solutions, there’s lots of opportunity to grow and progress your future utilities career further.

About us

Established in 2005, we’re a leading, nationwide, utilities infrastructure business, providing innovative metering and data services, future‑proofed network construction and ownership solutions, low‑carbon service offerings. We partner with major energy suppliers and utility constructors to deliver our services to the UK's most prestigious brands and public sector institutions. We’re committed to inclusivity and welcome applicants from all walks of life who are legally eligible to work in the UK.