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- Tasks: Lead a team of Metering Engineers to ensure smooth operations and meet business demands.
- Company: Join Energise Energy Solutions, a forward-thinking company focused on sustainability.
- Benefits: Competitive salary, performance bonuses, electric car options, and generous holiday allowance.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the utilities sector while developing your leadership skills.
- Qualifications: Management experience in utilities, strong communication, and team motivation skills required.
The predicted salary is between 38000 - 44000 £ per year.
Location: South Yorkshire
Department: Metering
Employment Type: Full-Time
Minimum Experience: Manager/Supervisor
Job Purpose
Reporting into the Senior Operations Manager, you will be responsible for managing the day-to-day operations for a team of Metering Engineers, ensuring all operations are carried out as smoothly as possible in line with business requirements/processes and to ensure demand is met.
Duties
- Lead a team of Smart Metering Engineers to ensure commercial delivery of contracts, driving productivity and performance across a balanced scorecard.
- Deliver to agreed timescales, budget and work commitments to maximise productivity and quality of Install, coupled with analysing and measuring departmental performance to ensure business targets are achieved.
- Act as a role model for the team, ensuring the metering engineers are ambassadors for Energise Energy Solutions when dealing with customers.
- Responsible for creating a positive working environment by living and promoting the EES vision, values and behaviours and upholding Energise Energy Solutions green credentials.
- Conduct regular performance reviews, absence management reviews, investigations, and disciplinary hearings where appropriate to reduce lost time and improve wellbeing & performance.
- Maintain a close working relationship with your manager to review and improve the companies aims and objectives.
- Ensure all Health & Safety regulations and company targets are achieved, promoting a high level of Health and Safety throughout the business.
- Work closely with the compliance team to implement a positive change to our safety culture to safeguard customers, employees, contracts and the business.
- Provide on-going coaching, support, training, and development of the team as required to ensure identified training needs are met.
- Analyse and interpret data to make value and cost driven decisions to improve customer, stakeholder, employee, and commercial performance.
- Prepare and present weekly/monthly business reviews with team, clients, internal stakeholders, senior leadership team and subcontract companies to ensure contractual commitments are delivered.
- Client Management – Single point of contact for all contract specific installation, operational and contractual issues. Providing regular feedback through monthly business reviews to drive performance and maximise efficiency.
- Ensure that contracts operate profitably and to the required standards whilst continually looking for and implementing improvements and cost savings.
- Develop and maintain excellent client/customer relations, resolving field related customer complaints in a timely and effective manner, including root cause analysis to reduce frequency, improve customer experience and build the reputation of the business.
- Support recruitment plans aligned to the EES strategy and assist in the assessment and induction of new recruits to ensure they become effective members of the team.
- Labour availability/utilisation and resource management reviews.
Role Requirements
- Previous experience in a management role, preferably within the utilities/metering sector.
- Personable and a strong communicator with the ability to form relationships with various stakeholders.
- Strong IT skills.
- Experience of leading & motivating teams, while supporting their growth and development.
- Ability to set and deliver against performance targets with previous experience in a target driven role.
- Experience of delivering excellent customer service.
- Ability to work well under pressure.
- Good attention to detail (analytical, methodological and tenacious).
- Comfortable working in a dynamic and constantly evolving environment.
- Able to travel when required.
- Able to provide OOH support on a rota 1 in 8 basis.
Package terms
- Salary £38,000 to £44,000, depending on area, skill set and experience.
- Performance based bonus of up to £6000 per year (paid monthly).
- £650 a month towards an Octopus salary sacrifices electric car or car allowance of £5000 per year (provide own car) or the option of a company electric van.
- Company pension.
- 33 days holiday allowance (including bank holidays).
Operations Manager in Doncaster employer: Energise Energy Solutions
Contact Detail:
Energise Energy Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Doncaster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent projects, and how they operate. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing teams, as that's key for the Operations Manager position.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you get your foot in the door. Plus, it shows you're serious about joining our team at Energise Energy Solutions.
We think you need these skills to ace Operations Manager in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your management experience, especially in the utilities or metering sector, and showcase how you've led teams to success. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with performance targets and customer service – we love that stuff!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just duties. Use numbers and examples to illustrate how you've driven productivity and improved performance. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Energise Energy Solutions
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Manager in the metering sector. Familiarise yourself with the company's operations, values, and recent projects. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and driving performance. Think of specific examples where you've motivated your team or improved productivity. Highlight how you can create a positive working environment and support your team's development, as this is crucial for the role.
✨Prepare for Performance Metrics Questions
Since the role involves analysing and measuring departmental performance, be ready to talk about how you've used data to make decisions in the past. Bring examples of how you've set and achieved performance targets, and be prepared to discuss your approach to continuous improvement.
✨Demonstrate Strong Communication Skills
As an Operations Manager, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've built relationships with clients and resolved issues, as well as how you plan to maintain excellent client/customer relations in this new role.