At a Glance
- Tasks: Manage customer accounts, reduce arrears, and improve cash flow through effective communication.
- Company: Energia, a dynamic company focused on customer satisfaction and financial health.
- Benefits: Competitive salary, annual bonus, generous holiday allowance, and career progression opportunities.
- Other info: Flexible working with 3 days in the office and 2 days from home.
- Why this job: Join a fast-paced environment where your negotiation skills can make a real difference.
- Qualifications: 2+ years in Credit Control or similar, strong communication, and MS Office proficiency.
The predicted salary is between 27450 - 33550 £ per year.
- 3 days working from the office and 2 days working from home
- Your new opportunity
Reporting to the Debt Manager, the main objective of the Credit Controller role is to reduce arrears in line with target, improving our company’s cash flow while at the same time ensuring all market Codes of Practice, Data Protection and in-house department procedures are followed.
The role will involve incoming and outbound telephone calls, investigative work to locate debtors, working with third party agencies and reporting information when required to the Regulatory Department.
Energia are seeking to recruit someone with experience in a customer specialist role.
- What you'll need
- 2 years+ experience working in Credit Control or a similar environment dealing with a high volume of customers and finding the best ways to recover payment for bills with effective negotiation.
- Previous experience of working in a fast paced / target driven environment.
- Excellent telephone manners with experience of working daily on inbound & outbound calls.
- Demonstrable strong communication skills and a well organised approach.
- Experience of working towards KPIs.
- Proficient in the use of MS office to include - Word, Excel, Outlook and Power Point.
What we offer;
- Competitive salary + up to 10% annual bonus
- 23-25 Days Holiday per year + 11 stats + opportunity to buy additional holidays
- Annual Cost of Living Review
- Career Progression and Development - Almost 100% of our promotions are from within the organisation
- Enhanced Maternity and Paternity Pay
- Free Flu Jab
- Wellbeing Fund - to be used towards anything that energises you from Gym membership to Reflexology
- #J-18808-Ljbffr
Credit Controller employer: Energia
Energia is an excellent employer that fosters a dynamic work culture, encouraging collaboration and innovation within its Customer Solutions Finance team. Employees benefit from a hybrid working model, competitive remuneration, and opportunities for professional growth, all while contributing to meaningful projects that drive the company's success in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Energia. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Energia.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Energia's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Energia
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Energia.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Energia will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Energia employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
