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- Tasks: Join our team as a Sales and Retention Specialist, focusing on customer retention and sales.
- Company: Energia Group is a leading energy company dedicated to decarbonising Ireland's energy system.
- Benefits: Enjoy uncapped commissions, wellbeing programmes, flexible hybrid work, and generous holiday packages.
- Why this job: Be part of a supportive team that values growth, community, and making a positive impact.
- Qualifications: Strong communication skills, customer service experience, and proficiency in Microsoft Office required.
- Other info: Applications are reviewed promptly; apply soon to secure your chance!
The predicted salary is between 28800 - 43200 ÂŁ per year.
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- We\’re proud that 87% of our employees would recommend us as a great place to work. It\’s more than just a job—it\’s a place where people genuinely enjoy belonging to a committed and supportive team.
- Our values—Trustworthy, Dynamic, Resourceful, and Community-Focused—are more than just words; they guide how we work every day.
- We\’re dedicated to helping you learn, grow, and develop, offering learning opportunities, mentoring, and professional support to help you reach your goals.
- You’ll also enjoy some great benefits, like an uncapped commission-based bonus, our award-winning wellbeing programme, a Wellbeing Fund you can spend on whatever recharges you, free counselling service, initiatives to reward long service, free health checks, an annual flu jab, free on-site parking, life assurance, plus a generous holiday package with the option to add more days, health cash plans, and fun sports and social clubs.
- We also get the balance right with a hybrid work model, so you can stay connected while still having flexibility.
The Role
Power NI, part of Energia Group, has an exciting opportunity for Sales and Retention Specialists based in Antrim.
Reporting to the Sales and Retention Team Leader, you will work as part of a team specializing in customer retention. We are seeking enthusiastic sales professionals who enjoy working within a target-driven, fast-paced environment.
The ideal candidates will be highly motivated, able to work as part of a hybrid team, and focused on providing an excellent sales experience through great customer service.
What you\’ll need
- Excellent numerical, spoken, and written communication skills with the ability to listen effectively.
- Experience liaising directly with customers to promote the company\’s services.
- Strong IT skills, including experience with Microsoft Office.
- A suitable place to work at home with good broadband connection.
NB: We advise submitting your application promptly as we reserve the right to close the posting once sufficient applications are received. We may also enhance criteria to facilitate shortlisting.
Full details are available in the job specification at the bottom of this page. iPhone users should download the specification using Safari.
The Company
Energia Group is a leading energy company committed to decarbonising Ireland\’s energy system. Operating through three key business units—Renewables, Flexible Generation, and Customer Solutions (Energia in ROI and Power NI in NI)—we provide advanced energy solutions and technologies.
If you\’re passionate about turning ambition into impact and creating a positive difference in Ireland\’s renewable energy future, join us in the energy transition.
Watch our Energy Moves Us video below for insights into our organization and the people behind our business.
What We Offer
Next Steps
All applications should be submitted online.
Our team will review all applications and you should expect to hear from us within 2 weeks.
If you meet the basic criteria, your application will be passed to the Hiring Managers for shortlisting once the role closes.
The next stage will be an online or face-to-face interview with the Hiring Manager and team members.
Candidates may proceed to a second stage involving an informal discussion, assessment, presentation, or structured interview.
Following the final stage, you can expect a response within 1-2 weeks.
Contact Us
We are committed to fair recruitment practices and will consider any adjustments to assist you during the process.
A reserve list will be held for 6 months for suitable candidates.
Best of luck! Energia Group is an equal opportunities employer.
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Sales and Retention Specialist employer: Energia Group
Contact Detail:
Energia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Retention Specialist
✨Tip Number 1
Familiarise yourself with our company values—Trustworthy, Dynamic, Resourceful, and Community-Focused. During your interactions, whether in interviews or networking, weave these values into your conversations to demonstrate that you align with our culture.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully retained customers in previous roles. Be ready to discuss specific strategies you used to enhance customer satisfaction and loyalty.
✨Tip Number 3
Research the energy sector, particularly focusing on renewable energy trends and challenges. Being knowledgeable about the industry will not only impress us but also help you understand how you can contribute to our mission.
✨Tip Number 4
Network with current employees or alumni who work at Energia Group. They can provide valuable insights into the company culture and the specifics of the Sales and Retention Specialist role, which can give you an edge during the interview process.
We think you need these skills to ace Sales and Retention Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Sales and Retention Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales and customer service. Use quantifiable achievements to demonstrate your success in previous roles, such as sales targets met or customer satisfaction ratings.
Write a Strong Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Mention specific values of Energia Group that resonate with you, such as being community-focused or resourceful, and explain how you embody these values in your work.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Energia Group
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with the company's values—Trustworthy, Dynamic, Resourceful, and Community-Focused. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Sales Experience
As a Sales and Retention Specialist, it's crucial to highlight your previous sales experience. Prepare specific examples of how you've successfully retained customers or met sales targets in the past. Use metrics where possible to quantify your achievements.
✨Demonstrate Strong Communication Skills
Given the role's emphasis on customer interaction, practice articulating your thoughts clearly and confidently. You might be asked to role-play a sales scenario during the interview, so be ready to showcase your ability to listen effectively and respond to customer needs.
✨Prepare for Hybrid Work Discussion
Since the position involves a hybrid work model, be ready to discuss your home working setup and how you plan to stay connected with your team. Highlight any previous experience you have with remote work and how you manage your time and productivity in such an environment.
