Facilities and Front Desk Coordinator

Facilities and Front Desk Coordinator

Full-Time 26100 - 31900 Β£ / year (est.) Home office (partial)
Energia Group

At a Glance

  • Tasks: Coordinate facilities and front desk operations while ensuring a safe and efficient office environment.
  • Company: Energia Group, a leading energy company focused on decarbonising Ireland's energy system.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional development.
  • Other info: Inclusive workplace with a commitment to employee growth and community initiatives.
  • Why this job: Join a dynamic team making a real impact in renewable energy and customer service.
  • Qualifications: Experience in office management or facilities, with strong communication and problem-solving skills.

The predicted salary is between 26100 - 31900 Β£ per year.

Company: Energia Group

Location: Newforge Lane, Belfast

The entrance to Newforge Lane lies off the Malone Road and is well-served by bus Metro Service 8.

Contract: Full Time Permanent

Working Hours: 37 hours - Monday to Friday

We currently operate a hybrid working policy with a mix of working from the Hybrid Working office and home.

About Us

Energia Group is a leading energy company in both RoI and NI, dedicated to decarbonising Ireland's energy system. Through three key units - Renewables, Flexible Generation, and Customer Solutions (Energia in RoI, Power NI in NI) - we offer advanced energy solutions. We're committed to driving Ireland's renewable future and supporting local communities through initiatives like employee volunteering and community benefit funds. By 2030, we will invest €3bn in renewable technologies through our Positive Energy programme, aiming to reduce our electricity generation's carbon intensity by 50%. Aligned with UN Sustainable Development Goals, we are pursuing a science-based path to Net Zero. Energia Group holds the Business Working Responsibly Mark and supports the All-Ireland Pollinator Plan, highlighting our commitment to biodiversity.

About the Role

You will be Facilities and Front Desk Coordinator based at Woodchester House, Newforge Lane. Taking the lead in Facilities and H&S, liaising with Landlords and other 3rd parties involved with PowerNI/Energia Group offices in the Newforge Lane Business park along with managing day-to-day activities and greeting customers in a professional manner. This is an excellent opportunity for an experienced candidate to utilise their skills within a dynamic corporate environment. The ideal candidate will be a multi-tasker proactive in problem solving, dependable, professional and empathetic with excellent collaboration and communication skills and a background in facilities, building on Power NI's reputation for delivering excellent customer service.

Responsibilities

  • Co-ordinate facilities and maintenance activities in line with our planned maintenance schedule, helping to ensure a safe, well-maintained and efficient office environment.
  • Assist with contractor management and health & safety compliance, ensuring required documentation, permits and records are maintained.
  • Build positive relationships with landlords, contractors and service providers to support office operations.
  • Ensure office supplies are well stocked, and equipment is available and in good working order.
  • Manage office access, visitor arrangements and Wi-Fi administration.
  • Attend facilities and HSE meetings and contribute to continuous improvements across the office.
  • Encourage staff to adhere to health and safety procedures whilst in the office.
  • Ensure Health and Safety Notice Board is kept up to date.
  • Assist and oversee HSE/facilities inspections, audits and scheduled maintenance activities.
  • Manage reception activities, greeting customers, visitors and colleagues in a professional manner, promoting Power NI and Energia Group's high standards of customer service.
  • Manage all incoming and outgoing post daily using the franking machine when required.
  • Process customer documents on to our company Billing system in a timely and confidential manner.
  • Support payment activities including raising Purchase Orders and approving invoices.
  • Ensure that the reception manual and key stakeholder contact details are maintained accurately.

About you

Key Criteria

  • Previous experience in similar Office Management, Facilities, or HSE role.
  • Demonstrable experience of managing relationships with third parties such as landlords and/or service providers.
  • Experience in supporting Health & Safety activities, including documentation management and contractor coordination e.g. exposure to permits to work/RAMS etc.
  • Ability to manage multiple priorities in a corporate environment.
  • Proficiency in Microsoft Office, or finance systems such as SAP.

Desirable Criteria

  • Qualification in Office Administration, or HSE e.g. IOSH Managing safely.

If you are enthusiastic about this role but don't meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent we're looking for.

Facilities and Front Desk Coordinator employer: Energia Group

Energia Group is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. With competitive daily rates and opportunities for professional growth, employees can thrive in their roles while contributing to impactful financial processes in a dynamic environment. Located in a vibrant area, the company also offers unique advantages such as flexible working arrangements and a commitment to employee well-being.

Energia Group

Contact Details:

Energia Group Recruitment Team

We think you need these skills to ace Facilities and Front Desk Coordinator

Facilities Management
Health and Safety Compliance
Customer Service
Relationship Management
Office Administration
Problem-Solving Skills
Multi-tasking