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- Tasks: Manage customer accounts, reduce arrears, and improve cash flow through effective communication.
- Company: Energia Group, a supportive and dynamic workplace with a strong team culture.
- Benefits: Annual bonus, wellbeing programme, flexible hybrid work, and generous holiday package.
- Why this job: Join a committed team and make a real impact on financial health.
- Qualifications: 2+ years in Credit Control or similar customer-focused role.
- Other info: Great career growth opportunities and a fun, engaging work environment.
The predicted salary is between 36000 - 60000 £ per year.
What it’s like to work at Energia Group: We’re proud that 87% of our employees would recommend us as a great place to work. It’s more than just a job; it’s a place where people genuinely enjoy belonging to a committed and supportive team. Our values Trustworthy, Dynamic, Resourceful, and Community-Focused aren’t just words; they guide how we work every day.
We’re dedicated to helping you learn, grow and develop, offering learning opportunities, mentoring, and professional support to help you reach your goals. You’ll also enjoy some great benefits, like:
- An annual bonus of up to 10%
- Our award-winning wellbeing programme
- A Wellbeing Fund you can spend on whatever recharges you
- Free counselling service
- Initiatives to reward long service
- Free health checks
- Annual flu jab
- Free on-site parking
- Life assurance
- A generous holiday package with the option to add more days
- Health cash plans
- Fun sports and social clubs
We also get the balance right with a hybrid work model, so you can stay connected while still having flexibility.
The Role: Power NI, part of Energia Group, have an exciting opportunity for a Credit Controller based in Belfast. Reporting to the Credit Control Team Leader, the main objective of the Credit Controller role is to reduce arrears in line with target, improving our company’s cash flow while at the same time ensuring all market Codes of Practice, Data Protection and in-house department procedures are followed.
The role will involve incoming and outbound telephone calls, investigative work to locate debtors, working with third party agencies and reporting information when required to the Regulatory Department. Energia are seeking to recruit someone with experience in a customer specialist role.
What you’ll need: 2 years+ experience working in Credit Control or a similar environment dealing with a high volume of customers and finding the best ways to recover.
Credit Controller in Belfast employer: Energia Group
Contact Detail:
Energia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role at Energia Group. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Energia Group's values and think about how your experience aligns with their focus on being trustworthy and community-focused. Practise answering common interview questions, especially around customer service and debt recovery.
✨Tip Number 3
Show off your skills! If you get the chance, bring examples of your past successes in credit control. Whether it’s reducing arrears or improving cash flow, having concrete numbers to back up your claims can really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Energia Group family!
We think you need these skills to ace Credit Controller in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control or similar environments, and showcase how you've dealt with high volumes of customers. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with ours at Energia Group. Remember, we love a dynamic and resourceful approach, so let your personality come through!
Showcase Relevant Skills: In your application, be sure to highlight any specific skills that relate to the job description, like your investigative abilities or experience with third-party agencies. We’re looking for someone who can improve our cash flow while following all necessary procedures.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our supportive team at Energia Group!
How to prepare for a job interview at Energia Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss how you've successfully managed credit in the past. Be prepared to share specific examples of how you reduced arrears or improved cash flow.
✨Showcase Your Customer Skills
This role requires a knack for customer interaction. Think about times when you've turned a difficult situation into a positive outcome. Highlight your communication skills and how you’ve built rapport with customers to resolve issues effectively.
✨Understand the Company Values
Energia Group values Trustworthy, Dynamic, Resourceful, and Community-Focused. Familiarise yourself with these values and think of examples from your experience that align with them. This will show that you’re not just a fit for the role, but also for the company culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hybrid work model, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
