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For Companies At a Glance
- Tasks: Oversee daily operations of a high-profile mixed-use estate in London.
- Company: Well-established Property Management company with a focus on excellence.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Why this job: Manage a prestigious location while ensuring safety and enhancing customer experience.
- Qualifications: Experience in Facilities or Operations Management and strong H&S knowledge.
- Other info: Join a team that values proactive communication and hands-on leadership.
The predicted salary is between 42000 - 72000 £ per year.
We are working with a well-established Property Management company who are seeking an experienced Facilities Operations Manager to oversee the day-to-day operation of a high-profile mixed-use estate in The City.
Key Responsibilities
- Manage hard and soft FM services including security, cleaning, waste management, and landscaping
- Oversee reactive helpdesk and maintenance repairs, ensuring issues are resolved within SLA’s
- Lead Health & Safety and statutory compliance across the estate
- Review and manage occupier RAMS and contractor compliance
- Manage incidents and insurance claims
- Support the safe delivery of small events and estate activities
- Maintain strong relationships with occupiers, contractors, and stakeholders
Key Skills & Experience
- Proven Facilities or Operations Management experience in a retail, mixed-use, or public-realm environment
- Strong knowledge of H&S and compliance requirements
- Experience managing contractors, reactive maintenance, and helpdesk systems
- Confident communicator with a proactive, hands-on approach
Desirable Qualifications
- IOSH / NEBOSH or similar
- IWFM / BIFM
A fantastic opportunity to manage a prestigious London destination with a strong focus on safety, presentation, and customer experience.
Operations Manager employer: Energi People
Contact Detail:
Energi People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Familiarise yourself with their facilities and any recent news. This will help us stand out as a knowledgeable candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your hands-on experience! During interviews, share specific examples of how you've managed FM services or resolved issues within SLAs. This will demonstrate your proactive approach and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities or operations management, especially in environments similar to what we're looking for. Use keywords from the job description to show us you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about facilities management and how your skills align with our needs. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Share specific examples of how you've improved operations, managed compliance, or enhanced customer experience in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Energi People
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in a mixed-use environment. Familiarise yourself with key terms like H&S compliance and RAMS, as well as the specific services you'll be managing, such as security and cleaning.
✨Showcase Your Experience
Prepare to discuss your previous roles in operations management. Have specific examples ready that highlight your experience with contractor management, reactive maintenance, and how you've handled incidents or insurance claims in the past.
✨Communicate Confidently
As a Facilities Operations Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Be ready to demonstrate how you maintain relationships with occupiers and stakeholders, as this will be crucial for the role.
✨Be Proactive
During the interview, show your proactive approach by discussing how you would handle potential challenges in the role. Think about scenarios related to health and safety compliance or managing events, and share your strategies for ensuring smooth operations.
